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Cleo SaaS Product Trainer in Des Moines, Iowa

SaaS Product Trainer

United States /

Services – Professional Services /

Full-time

Cleo is a cloud integration technology company focused on business outcomes. Every day we ensure that each one of our 4,000+ customer’s potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of enterprise data. By providing the industry’s most complete and flexible integration offerings, we are helping our client's build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow.

Simply put, Cleo ... never stops

The Position

Cleo is looking for a client-focused, Cleo Technical Product Instructor to join our Services team to provide on-boarding and product use training to our clients. This position can be based out of Pottsville, PA, Rockford, IL, Chicago or work remotely from anywhere in the US – it is all about finding the right fit! Ideal candidates possess a strong technical background working with data integration software and have an interest in working directly with clients to provide consultative training based on their business needs. #LI-Remote

What you will be doing

  • Engaging clients in single- and multi-day training curriculum - Cleo University

  • Working to become an expert on Cleo Integration Cloud (CIC) solution functionality and implementation procedures to guide clients through their on-boarding process

  • Demonstrating excellent customer service so that each and every customer receives supreme value from Cleo solutions

  • Working effectively with team members and other departments to complete training successfully

  • Working hours: 8 hours/day, 5 days/week. Starting hours and ending hours vary depending on the time zone of the client

Requirements

  • Bachelor’s degree or related technical degree from a four-year college or university

  • Prior training experience with technical product, data transformation/ data translation products are preferred

  • Experience with: EDI and other (XML, CSV) data formats, and data movement is preferred

  • Experience conveying complex topics in an easy-to-understand way

  • Experience with Video Production is preferred (Camtasia is currently being used)

  • Learning Management System experience- registration acknowledgments, quizzes, etc.

Benefits

  • Competitive base salary

  • Great Healthcare + Dental + Vision

  • Unlimited PTO

  • 401k with company match

  • Opportunity to work on large, high impact projects

  • Ongoing training and development

Equal Opportunity Employer: Disability/Veteran

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