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UMB Bank Securities Services Operations Associate in Des Moines, Iowa

Be part of something more.

A majority of our time is spent “at work.” We believe that time most meaningful when it’s spent around people who care about you and who challenge you. We hire people who know how to make good decisions, because we won’t be constantly looking over your shoulder—you’ll be empowered to do what’s right for our customers. Most importantly, we’re a partner. We partner with our associates to help them thrive personally and professionally. We partner with our communities and the organizations that support them. And, we partner with our customers to create an experience they won’t find elsewhere.

Are you ready to be part of something more?

You’re more than a means to an end—a way to help us meet the bottom line. UMB isn’t comprised of workers, but of people who care about their work, one another and their community. Expect more than the status quo. At UMB, you can expect more heart . You’ll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust . We want you to do the right thing, no matter what. And, expect more opportunity . UMBers are known for having multiple careers here and having their voices heard.

The Securities Services Operations Associate is a part of the Corporate Trust Bond Operations team which provides operational support to UMB's fast growing Corporate Trust department. Within the Trust Operations environment, this team interacts with various UMB clients and internal partners to evaluate and process requests for the on boarding of new business, process payment transactions and other duties as assigned. With our robust training to provide extensive UMB and financial knowledge, the Corporate Trust Bond Operations team provides a high level of service to our internal & external partners.

These Securities Services Operations Associates each have a specific and impactful function for our clients and UMB to ensure accurate processing requests. The Trust Operations team members are subject matter experts that assist our business partners by delivering a high level of performance in a fast paced environment

The Securities Services Operations Associate is responsible for setting up new bond issues in the shareholder system. They will monitor for incoming requests and maintain a high level of speed and accuracy while supporting a large number of internal and external clients. This role has a large volume of data entry processing, will require a base working knowledge of MS excel and will complete moderate financial calculations. Additionally, this role will assist with peer review and learn multiple functions within the team. You can expect a fast-paced environment with unpredictable scenarios while maintaining flexibility and adaptability to client needs. Our Securities Services Operations Associates are motivated to be self-driven and enjoy the challenge of learning new skills while controlling the progression of their career.

The Trust Operations team is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun, professional setting. We are medium sized team that works closely together to ensure everyone is successful. Associates are supported and encouraged to work with their manager to develop roadmaps for opportunity within Operations and beyond.

*This will be a hybrid role-with time working remote and in the office

How you’ll spend your time:

  • You will use problem solving skills to determine what action needs to be taken to ensure timely and accurate setup of new bond issues in the shareholder system

  • You will need strong communication skills to make a positive client experience.

  • You will to have strong attention to detail to ensure issues are setup correctly so that billing and payments process accurately and on time.

We’re excited to talk with you if:

  • 2 years of financial services experience

  • OR 1 years of financial services experience and Associates Degree

  • OR a Bachelors Degree

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to or call 816-860-7972 to let us know the nature of your request.