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Oracle Senior Director, Presales Strategic Accounts - Advanced Customer Services (ACS) in Des Moines, Iowa

Job Description

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sales cycle.

As part of the Oracle sales team you will direct and manage pre-sales resources throughout the sales cycle. Provides technical/functional leadership to the sales team in the development and implementation of customer applications and customer products. Participates in account planning and strategy development. May publishes technical information of specific applications and/or technical articles. Works with management to define new products. Serves as the company liaison on specific technical projects with customers.

Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations important. Knowledge of software industry relating to all aspects of ebusiness solutions. Demonstrated leadership skills. Strong presentation skills. Ability to Travel as needed. BA/BS degree or equivalent, advanced degree highly desirable.

If you are a Colorado resident, Please Contact us or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID: 165259 in the subject line of the email.

Responsibilities

Sr. Director, Presales Strategic Accounts

Advanced Customer Services (ACS) deliver product and services expertise to our customers, helping them get the most out of their Oracle Cloud investments.

As a Presales Sr. Director for Strategic Accounts, you will lead a team of sales consultants that will craft technical strategies and solutioning to drive the successful delivery of ACS professional services engagements that are tailored to Oracle Cloud. You will help plan and architect professional services using best practices, proactively guiding our largest customers through the strategic and technical facets of their Cloud transformation journey.

Your previous experience with cloud and hybrid cloud architecture, enterprise technology implementation, strategy development, and customer advocacy will play a critical part in your day-to-day work driving success at our most critical customers. A successful candidate applies their relationship management skills and technical depth to effectively communicate at all levels of the organization, internally and externally.

Responsibilities

  • Accelerate customer expansion of Oracle Cloud solutions by providing technical consulting, guidance, run & maintain services, and business transformation strategies

  • Advocate for customer needs in order to overcome adoption blockers and drive new services feature development. Lead across multiple work streams and teams to maintain customer momentum.

  • Develop strategic relationships with stakeholders (particularly C-Suite and IT team) to understand a customer’s business and develop strategic roadmaps

  • Plan for customer events and launches, partnering with organizations to ensure customer success during critical moments.

  • Develop best practices and assets based on takeaways from customer engagements to support outbound initiatives to accelerate cloud adoption.

  • This position will require the ability to travel 25% or more as needed.

Minimum qualifications:

  • Bachelor’s degree in CS, Engineering, related technical field or equivalent practical experience.

  • 10+ years of managing a successful organization

  • Previous experience building cloud products and/or solutions

  • Experience with Enterprise Applications such as ERP, CRM, HCM, SCM, etc.

  • Experience supporting customers in one of the following: IT Consulting, cloud operations (launch and capacity planning, product release management), technical support, and/or critical issue management.

  • Excellent communication, presentation, problem solving, and management skills, with experience translating business requirements into technological solutions

Preferred qualifications:

  • MBA or Master’s degree in a management, technical or engineering field with 7 years of customer-facing experience.

  • Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service oriented architecture, cloud-native application development, hosted services, or content delivery networks.

  • Experience in application/workload migration to public cloud providers

Perks

We invest in our people using internal & external trainings, conferences and books. We're outstandingly diverse - our workforce has many underrepresented groups and people of all ages - crafting innovative teams. We have fantastic benefits, ranging from insurance (medical, dental, and vision) to 401k matching to an Employee Stock Purchase Program

About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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