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American Express Senior Manager/Manager, Fintech Partnerships & B2B Supplier Enablement in Des Moines, Iowa


Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. U.S. Merchant Acquisition and Supplier Enablement (MASE) is an organization of professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance.

The Supplier Planning & Channel Management Team is a new organization responsible for determining the optimal strategy, approach and tools to enable B2B volume. This team will serve as “Mission Control” for all aspects of supplier enablement for the larger Merchant Services – U.S. (MS U.S.) organization, leveraging performance analytics and insights to determine optimal supplier outreach strategies and ensuring that we have the right enablement capabilities to support new B2B growth opportunities. The team will partner closely with the Supplier Enablement Leadership Team, and broader MS U.S organization to implement these new approaches as well as engagement with Global Commercial Services to develop a comprehensive enablement approach to quickly and effectively onboard suppliers across MS U.S. channels.

The manager will be responsible for developing new enablement constructs in support of new B2B payment products and/or fintech partnerships. This individual will work closely with the Product teams to stand up enablement models for our evolving product suite. This role is an exciting opportunity to drive transformational strategies and develop practical solutions and tools to drive business growth, onboarding efficiencies and greater effectiveness in delivering volume. The ideal candidate will have experience driving results balanced with an innovative and entrepreneurial mindset, a passion for transformation and superior collaboration skills.

Key Responsibilities:

  • Develop and implement E2E enablement constructs in support of new B2B payment products, solutions and partnerships

  • Assess the enablement needs of the organization and set strategic direction to ensure best in class supplier outreach and onboarding strategies and performance

  • Develop analytics, reports and KPIs to define what winning looks like and optimize B2B performance across M.S.-U.S.

  • Partner with stakeholders across the business to optimize enablement operational efficiency and productivity



  • Entrepreneurial approach balanced with ability to translate a vision into an actionable strategy; proven ability to work successfully in white space

  • Creative problem solver with comfort navigating new and complex processes and a positive, solutions-oriented approach

  • Ability to collaborate and work effectively at all levels with a proven ability to influence without direct authority

  • Transformational mindset with a proven track record of developing strategies and driving process improvement

  • Strong analytical skills to interpret trends, make informed business decisions, and develop winning strategies

  • Must have strong verbal, written and interpersonal skills in order to lead, resolve conflict, influence and drive consensus among individuals from a variety of business groups

  • Strong executive presence with ability to exercise sound business judgment and clear decision-making

  • Ability to work with and coordinate demands from multiple internal customers in a matrix team

  • Enthusiastic, curious, and adaptable

  • Knowledge of the fintech payments space and AR automation preferred. Management Consulting experience is a plus.

  • BA or BS degree and minimum 3 years of relevant experience, MBA a plus

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Project

Primary Location: United States

Schedule Full-time

Req ID: 21032424