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U.S. Bank Service Provider Risk Analyst 5 – Hybrid in Des Moines, Iowa

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

External Risk Request Management (ERRM) team is hiring an Analyst to support its centralized role as liaison with Company Specialists.

This role helps to address the need for professional, consistent, standardized, timely enterprise-wide responses to risk assessment, enterprise readiness, disaster recovery, business continuity, cybersecurity and other related information governance requests from clients for which the Company is a service provider.

The team is fully dedicated to facilitating and managing request responses through collaboration with Company Business Lines (BL) and internal Risk and Compliance Specialists minimizing Business Line/Specialist burden and inconvenience.

Through collaboration and facilitation, the team develops responses to requests that provide clients with assurance that the Company complies with applicable laws and regulations, protects confidential information and employs risk management practices that meet or exceed industry standards.

Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework.

Participates in projects and/or activities that ensure compliance with applicable federal, state and local laws and regulations.

Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors.

Identifies, responds and/or escalates risks as appropriate.

Serves as a functional liaison between the Line of Business and the Lines of Defense.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Typically, five to seven years of applicable experience

Preferred Skills/Experience

  • Leverage critical thinking and problem-solving skills regarding abstract risk concepts, ensuring adherence to Policy and program objectives while navigating nuances in various relationships; this role absolutely requires an ability to interpret and use sound business judgment

  • Craft and collate an appropriate and accurate narrative that allows external entities to receive awareness and assurance of U.S. Bank's corresponding risk and control environments

  • Learn and keep pace with evolving key policy, procedure, and process requirements across a broad, enterprise risk program, as well as leverage knowledge and judgment in applicable laws, regulations, financial services, and regulatory trends

  • Possess a detailed understanding of Bank operations, products/services, systems, and associated risks/controls

  • Demonstrate an excellent attention to detail and strong degree of confidence in process and interaction

  • Successfully and independently perform project deliverables and drive other relevant initiatives, meetings, and other activities, ensuring that performance is complete, accurate, and timely from all stakeholders

  • Continually drive improvements, efficiencies and enhancements to existing programs and processes

  • Anticipate reactions and objections during stakeholder interactions, while planning how to overcome them, negotiating resistance effectively and winning concessions without damaging relationships

  • Convey highly professional behavior and influence that supports the vision of U.S. Bank

  • Excellent presentation, interpersonal, written and verbal communication skills

  • Proficient computer navigation skills using a variety of software packages, including, RSA Archer, Microsoft Office applications and word processing, spreadsheets, databases, and presentations

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .

Learn how the way we work at U.S. Bank ( drives meaningful relationships with our customers and collaboration across the company.


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting ( .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law ( poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $87,465.00 - $102,900.00 - $113,190.00

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.