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Stanley Black and Decker Service Technician Embedded in Des Moines, Iowa



Service Technician Embedded





No. of Positions:


Job Description:

Are you interested in joining one of the world’s largest, fastest-growing, and most dynamic companies? If so, you have come to the right place. Stanley Black & Decker is unique in that we have a rich and storied history dating back to 1843.

If you’d like to be a part of the number one global electronic security solutions team that makes our world a more secure place read on...

Position Responsibilities:

  • Service access control, intrusion, and CCTV security systems.

  • Perform scheduled, routine preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it's in satisfactory working order.

  • Complete maintenance, within assigned Labor Load PM hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs.

  • May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new system installations.

  • Responsible for advanced troubleshooting, programming and configuration associated with industry software packages, operating systems and PC hardware.

  • Present a professional image both in personal and vehicle appearance.

  • Perform work assignments in a safe manner and within specified cost limits.

  • Promote, build, and maintain good customer relations and assists with contract retention.

  • Train other installers, sales representatives, and customer service representatives on mechanical products.

  • Maintain company propriety and documentation in accordance with established policies; handle proprietary information in the prescribed manner; adhere to and supports Stanley Convergent Security Solutions, Inc. policies and procedures including all safety requirements.

  • Keep abreast of changes and new developments in products and technology. Attend and complete training programs as requested.

Required Qualifications:

  • A valid state driver’s license, without restrictions

  • High School Diploma or GED

  • 5+ years experience installing and/or servicing intrusion, access control, and CCTV security systems

Preferred Qualifications:

  • Knowledge of industry standards BHMA, ASTM, DHI and UL

  • RI Class D License

  • Strong emphasis on PC software/hardware including databases, operating systems and networking. A+, and/or Net+ Certifications preferred

  • Honeywell Certification highly preferred

  • CCTV IP experience highly preferred

  • Climb ladders that extend up to 24 ft. in height

  • Carry items up to 75 pounds

  • Ability to work on-call covering after hours & weekend emergency calls

  • Vocational/Technical Degree in electrical, security or computer systems preferred


Requisition Number:





Des Moines

FLSA (For US Only):




EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

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