Meta Site Operations Program Manager in Des Moines, Iowa
Facebook is seeking a Site Operations Program Manager to join our Data Center Site Operations (“SiteOps”) team. The location of this position will be at one of our data center sites in the US. Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. The Site Operations Program Manager will be responsible for driving visibility of all the operational initiatives and key transformative projects across the organization. The role will be responsible for partnering with the leadership team to identify the long-term plans, priorities and critical focus areas. The successful candidate will be working closely with Business Pillar Owners, GEO Leads and Portfolio Managers to identify key strategic initiatives, identify and communicate risks and ensure consistent messaging across the entire organization.The ideal candidate will be a detail-oriented, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust with all levels of the organization. They will have demonstrated the ability to coordinate with key stakeholders on time/mission critical operational tasks and be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios.
Site Operations Program Manager Responsibilities:
Provide a concise summary of all the work within the org/team including operational and transformational initiatives. Prepare summary reports at the frequency needed for the business e.g. next milestone, status (on track, behind, ahead,) definition of success, etc.
Take lead in driving the org review, bringing together content from all teams to effectively show success, challenges, future initiatives.
Identify and lead opportunities to improve and streamline the flow of information and communication across Geos and Functional Pods.
Facilitate strategic discussions and planning sessions to define key focus areas and priorities. Researching, benchmarking, analyzing data, and making recommendations.
Revisit regularly and evaluate progress on key team priorities.
Utilize analytical methods to track progress to key results to ensure the team delivers on commitments.
Act as a culture carrier for the team.
Partner closely with the Business Pillar Leads and Portfolio Managers to ensure consistent messaging across the SiteOps organization.
Bring together multiple stakeholders and help drive decisions.
Be the primary interface for the team to consolidate headcount, communications, and deliverables.
Build strong partnerships with cross-functional teams outside of SiteOps. Overseeing large, often cross-functional organization-wide projects or initiatives.
Provide project management/portfolio management support for the Org/Pod as needed for team-wide initiatives.
Review all the work intake processes and drive efficiency and consistency.
Maintain the current list of projects and initiatives as well as the backlog of work.
Ability to travel internationally.
7+ years of marketing/business operations, human resource, project management, or program management experience.
Experience operating in a high-growth environment and managing end-to-end projects from development to delivery.
Experience managing large, cross-functional programs and portfolios.
Effective communicator that can quickly get to the main points of a topic. Experience summarizing information to hit key points and next actions.
Effective decision maker that can make timely decisions considering multiple view-points and data points.
Effective at prioritizing work for him/her self and assisting in the work prioritization for others as they have experience discerning what is important and urgent.
Experience to move from strategy to action. Demonstrate big picture mentality.
Adept at collaborating with others to achieve results for the team. Build relationships with many stakeholders and demonstrate win-win approach to the work.
Problem solver, experience articulating the problem statement and identify alternatives before moving to solution space.
Demonstrates a strategic lens for the work. Experience articulating the why as much as the what behind actions.
Bias for action where needed, experience helping projects move along to completion.
Customer focused that seeks to understand the needs of the customer and how the team can deliver more value in support of the longer term Meta Infrastructure strategy.
Experience navigating through a highly ambiguous environment.
Experience leading large projects in a Data Center environment.
Experience in working within matrixed organizations.
Experience as a chief of staff, people management, professional development, and training, or employee relations.
Scrum and/or PMP certification.
Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at firstname.lastname@example.org.
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