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Zoom Software Engineer- Java in Des Moines, Iowa

Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.

The Billing and Payments Engineering Team is responsible to deliver an awesome buying user experience, enable self-serve actions to manage Billing, Payments and Services for the customers, Usage rating, build billing operation tools and reporting capabilities. Our goal is to create a unified Billing platform for Consumers and Partners, ability to sell Zoom products (standalone vs bundles, standard vs promotions/discounts, recurring vs usage) through Online and API. If you are motivated by delivering happiness, come join us at Zoom!

RESPONSIBILITIES

  • Build and maintain Zoom’s Online eCommerce Flow, Middleware & Third-party Integration and Service provisioning solutions

  • Design and implement modules to our Payments Infrastructure to expand the International reach of Zoom’s Payment Methods by adding Alternate Payment Methods

  • Optimize the Payments processing for high success rate

  • Introduce dynamic Payment Gateway routing to send the payment request based on rules defined in configuration to save the cost on transaction fee

  • Construct an operational dashboard to monitor the Payment Transaction states, and to identify activity and patterns indicative of fraudulent behavior

  • Troubleshoot customer issues and provide technical support to resolving issues in Production environment

  • Analyze and optimize program performance, and monitoring

  • Utilize Agile Software Methodology to deliver solutions iteratively and produce high quality technical design documents that utilize UML diagrams and design patterns

  • Collaborate with other Enterprise Systems teams to deliver end-to-end solutions utilizing Billing, CRM, CPQ, Taxation and Payment systems

    QUALIFICATIONS

  • BS/MS degree Computer Science or related area or equivalent experience

  • 7+ years of software engineering experience

  • Be proficient in Java language, familiar with HTTP protocol and servlet specification, and master Java open source frameworks such as Spring, Spring MVC, Spring boot, and mybatis, etc

  • Skilled in developing applications using microservices

  • Experience with Java Servlets, REST and SOAP

  • Experience with Java Multithreading: concurrent data structures, parallel algorithms, and thread management

  • Expertise with relational and NoSQL databases like MySQL, DynamoDB, Hbase, Redis and/or others

  • Familiar with Linux system and the use of high-performance application server nginx and Tomcat

  • Understanding of Web Technologies: HTML, JavaScript, HTTP and backend programming of Web applications in Java

  • Strong design and coding skills, understand object-oriented design, familiar with object-oriented design principles, master design patterns and application scenarios

  • Understands complex workflows and develop validate innovative solutions to solve difficult problems

  • Development of eCommerce and/or marketplace platforms preferred

  • Experience with SaaS Billing, Finance, Rating, Provisioning and Reports development is a plus

  • Experience in java basic technology system (including JVM, class loading mechanism, multithreading concurrency, IO, network) is a plus

  • Proven experience in implementing integrations to support different payment methods like Credit/Debit Card, Paypal, Electronic Fund Transfer, Apple Pay, Google Pay and other regional payment methods such as SEPA, Boleto, Alipay, WeChat, UPI, RuPay is a plus

  • Experience in building marketplace and/or platform solutions integrating with Stripe Connect, Paypal Commerce and Adyen for Platforms is preferred

  • Excellent Verbal and written communication skills preferred

Explore Zoom:

  • Hear from our leadership team (https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog (https://blog.zoom.us/category/company-news/)

  • Zoom with us!

  • Find us on social at the links below and on Instagram (https://www.instagram.com/zoom/)

Zoom helps people and businesses stay connected so they can get more done together. We’re the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We're also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.

From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.

Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We're proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.

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