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Zoom Software Engineer - Trust & Safety Engineering in Des Moines, Iowa

Senior Software Engineer (Trust & Safety)

Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

Trust & Safety Engineer (Java)

Position Overview

  • Hands on software development for applications and consoles used by Trust and Security - these applications will perform at scale, be supportable, and be extensible

  • Deep analytical skills and the ability to understand both the technical and relationship aspects of “getting things done” at a modern software company.

  • Build systems which allow our customers to have a convenient way to report/track legal, compliance, abusing tickets and build a system for internal T&S team to process/handle the tickets.

  • Develop applications and consoles that will signal Computation, Anti-abuse, Case Moderation, Rules Engines, Real-time stream.

Responsibilities

  • Using your expertise java/python skills, working with an agile team to develop, test, and maintain Zoom applications built on Spring Framework and microservices technologies to support hundreds of millions of customers.

  • Develop highly performant large scale distributed applications

  • Assisting in the collection and communication of the product team and customer's requirements, development of user stories, and estimates.

  • Working with operations teams to ensure your applications and services are highly available and reliable.

  • Hands on development on WebServices (REST or RPC or SOAP based) and WebService Security Development of APIs and reusable components specifically.

Requirements

  • BS degree or equivalent in a directly related discipline (CS, Eng, etc.).

  • 4+ years relevant professional experience.

  • Have successfully built, deployed, and supported an enterprise-scale web application in the cloud.

  • Ideally have full-stack experience, with expertise in at least one layer.

  • Hands-on software development experience in Java.

  • Experience working with modern cloud tools / services such as AWS.

  • Cognizant of modern database (SQL and NoSQL)/storage technologies

  • Understands complex workflows and develops and validates innovative solutions to solve difficult problems.

  • Experience with multi-threaded programming.

  • Experience with data science and machine learning.

  • Experience developing applications on Linux.

Preferred Qualifications

  • Experience solving internet scale problems

  • Experience working on cloud (on-demand) software

  • Excellent verbal and written communication skill

  • Cloud experience

  • Previous experience on compliance or T&S app/features developing, processing, have some senses on T&S related issue processing cycle

Explore Zoom

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team (https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog (https://blog.zoom.us/category/company-news/)

  • Zoom with us!

  • Find us on social at the links below and on Instagram (https://www.instagram.com/zoom/)

Zoom helps people and businesses stay connected so they can get more done together. We’re the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We're also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.

From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.

Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We're proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.

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