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Lumen Sr Lead Technology Strategist - Work From Home in Des Moines, Iowa

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Technology Strategist creates a foundation for outcome-based solutions by evangelizing and advocating Lumen’s business impact and thought leadership to customers. Activities such as Technology Advisory Briefings, Executive Strategy Sessions, Solution Development Workshops, and participation in Quarterly Business Reviews—help identify what business outcomes can be realized and demonstrate how Lumen can enable those outcomes. These activities are driven within new logos, dim/dark customers, and within business units of established customers. The goal is to uncover new opportunities for the Lumen account and sales teams to pursue.

Additionally, the Technology Strategist engages with Customer Success to drive maximum use of already procured services. The role will position outcome activities that will create enhanced customer business outcomes. They work directly with customers to help them in realizing the optimal value creation that Lumen can provide.

The Main Responsibilities

The role requires a passionate and driven individual to speak to industry trends, business challenges, and how customers can transform their organization, while mapping it back to the Lumen solution portfolio. The narrative is delivered in a consultative and agnostic manner that demonstrates the customer benefits, impact (positive or negative), and value creation.

  • Coach and mentor sales teams to increase their ability to transform from product-based to outcome-driven, solution selling.

  • Curate and create thought leadership content in collaboration with the Lumen Vertical and Field Marketing organization. This content will enable internal teams to better position Lumen in the market and customer roundtable forums, and other external events that promote the Lumen brand.

  • Contribute and document internal technology reviews of trends and use cases that affect customers and or areas of improvement needed to drive greater adoption of Lumen services.

  • Convene strategic discussions with customer executives using a pragmatic, consultative approach that first looks to understand the client's business objectives, challenges, and the ability of IT to address them. Then analyze and identify opportunities and next steps to help them. And finally, focuses resources on creating executable solutions that will have the most significant impact on the client's organization.

  • Collaborate closely with Sales General Managers/VPs, Sales Directors, Solutions Sales Overlays, Technical Architects, Client Strategist, and account teams to support the "top of funnel evangelism" portion of the opportunity pursuit function.

What We Look For in a Candidate

  • 10+ years of relevant job experience with similar essential duties

  • Demonstrated experience in a cloud/technology solution sales and leadership role

  • Advanced presentation and public speaking skills with C-suite and other senior executives

  • Strong interpersonal and emotional intelligence skills

  • High energy level and demonstrated drive to succeed

  • Exceptional strategic planning skills

  • Experience at being a strategic member of overlay team that contributes significantly to growth and development of the organization

  • Experience in consultative sales techniques and account planning, including account profiling, account positioning strategy, customer needs analysis, and sales opportunity development

  • Ability to demonstrate translating customer drivers into a differentiated, value proposition

  • Industry and market technology trend acumen

  • Project/Program management exposure and experience

  • Facilitate & lead discovery sessions in uncovering & elevating tactical challenge

What to Expect Next

Requisition #: 256366

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.