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Iowa Department of Administrative Services Strategy Realization Program Manager - Executive Officer 3 in Des Moines, Iowa

Strategy Realization Program Manager - Executive Officer 3

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Strategy Realization Program Manager - Executive Officer 3

Salary

$78,041.60 - $120,036.80 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Remote Employment

Flexible/Hybrid

Job Number

25-01444

Agency

625 Iowa Department of Revenue

Division

Internal Services Division

Opening Date

11/26/2024

Closing Date

12/11/2024 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Samantha Basar samantha.basar@iowa.gov

  • Description

  • Benefits

  • Questions

Job Description

The Iowa Department of Revenue’s Internal Services Division is seeking aStrategy Realization Program Manager.

The Internal Services Division plays a crucial role in ensuring the Department's day-to-day operations run smoothly, efficiently, and effectively. Its responsibilities span many areas, from the safeguarding of confidential taxpayer data, management of the GovConnectIowa Program, integration of technology solutions with business objectives, human resources, data analytics, and business continuity activities.

The dedicated staff of this division focus on elevating both the internal and external customer experience. Throughout the year, the division coordinates education and outreach initiatives, fostering connection with our customers.

This role will oversee the Department’s portfolio of initiatives, projects, and programs while ensuring alignment with the Department’s Strategic and Operational Plans, public policy objectives, and regulatory requirements. This role ensures that Revenue initiatives meet their goals efficiently and effectively while adhering to standards and accountability measures.

This role will collaborate across various stakeholders (internal and external) to achieve outcomes that serve the Department's mission, vision, and values.

In this position you will:

  • Manage the Department’s portfolio of strategic initiatives by performing intake and evaluation of initiatives, business case development, performance monitoring and reporting, benefits realization, and investment justification

  • Determine necessary staffing requirements, financial/technological resources, and evaluation/reporting procedures for Department of Revenue projects, programs, and initiatives

  • Oversee resource utilization for the Department as related to projects, programs, and initiatives, including cross-agency collaboration

  • Support the Department in responding to factors impacting Department operations by assessing the current state, evaluating options, and making recommendations for solutions (which may be business, technology, or both)

  • Analyze a variety of information (e.g., state and federal laws, rules, or regulations) and recommend solutions for resolving program/project administration problems

  • With input from the Department’s Legislative Liaison, plans and implements changes resulting from legislative activity

  • Coordinate and oversee activities with IT service providers to ensure compliance with the Department’s regulatory bodies

  • Lead business process improvement events utilizing Lean facilitation, Kaizen, and other continuous process improvement techniques

Preference will be given to candidates with the following:

  • Project management certifications and/or formal project management training

  • Experience facilitating cross-functional teams through complex process changes using Kaizen, Design for Lean, 5S or other Lean methodologies

  • Experience with strategic planning and execution

  • Experience in leading diverse teams

Job Specific Competencies:

  • Administration and Management – Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

  • Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one

  • Law and Government – Laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process

Employer Highlights:

The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We offer a flexible working environment and opportunities to work from home with the ability to work from anywhere in the State of Iowa as long as it is your primary residence. We have a great total compensation package for all of our full-time employees, including:

  • Iowa Public Employees' Retirement System (IPERS)

  • Retirement Investors Club (RIC)

  • Flexible Working Environment- Work from Home Opportunities

  • Health, Dental and Vision Insurance

  • Vacation Leave

  • Sick Leave

  • Paid Holidays (9 days/year)

  • Flexible Spending Accounts

  • Life Insurance

  • Long-Term Disability Insurance

The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place.

Applicants must live within the State of Iowa to qualify for this position.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to five years of full-time professional-level work in program administration, program development, program operations, or management.

2) A total of nine years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.

3) All of the following (a, b, and c):

a. Three years of full-time professional-level work experience in program administration, program development, program operations, or management; and b. A total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and c. A total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, public health, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) Current, continuous experience in the state executive branch that includes twelve months of full-time work as an Executive Officer 2 or two years of full-time work as an Executive Officer 1 or comparable specific management-level position.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ExecutiveOfficer3-00712-90712.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

  • Yes - I understand and agree.

  • No

    02

    PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

  • No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  • Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

    03

    Have you graduated from a four-year college or university? IF YES - How many years do you have of full-time professional-level work in program administration, program development, program operations, or management?

  • Not applicable

  • No experience in the identified areas

  • Less than one year experience in the identified areas

  • One year to less than three years of experience in the identified areas

  • Three years to less than five years of experience in the identified areas

  • Five or more years of experience in the identified areas

    04

    How many years do you have of COMBINED full-time work experience (described in Number One) AND/OR undergraduate college education? 30 semester hours of undergraduate education equals one year of experience.

  • No education and/or experience in the identified areas

  • Less than three years of education and/or experience in the identified areas

  • Three years to less than six years of education and/or experience in the identified areas

  • Six years to less than nine years of education and/or experience in the identified areas

  • Nine years or more of education and/or experience in the identified areas

    05

    Have you graduated from the Iowa Certified Public Manager Program? IF YES - How many years do you have of COMBINED full-time work experience (described in Number One) AND/OR undergraduate college education? 30 semester hours of undergraduate education equals one year of experience.

  • Not Applicable - I have not graduated from the Iowa Certified Public Manager Program

  • No education and/or experience in the identified areas

  • Less than three years of education and/or experience in the identified areas

  • Three years to less than six years of education and/or experience in the identified areas

  • Six years to less than eight years of education and/or experience in the identified areas

  • Eight years or more of education and/or experience in the identified areas

    06

    How many years do you have of combined GRADUATE level (post bachelor's degree) course work in a public-service-related area (e.g., public or business administration, social work, public health, law, education, engineering) AND/OR full-time professional-level work experience in program administration, program development, program operations, or management? 24 semester hours equals one year of experience. Applicants can only count up to 48 semester hours (two years) of post graduate level course work and must have a minimum of three years of the required experience.

  • No experience and/or post graduate level course work in the identified areas

  • Three years to less than five years of education and/or experience in the identified areas

  • Five years or more of education and/or experience in the identified areas

    07

    If you are a CURRENT employee for the State of Iowa (executive branch) how many months of full-time experience in the classification of Executive Officer 2 do you have?

  • Not applicable

  • 12 months or less in the classification of Executive Officer 2

  • 12 months or more in the classification of Executive Officer 2

    08

    If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience in the classification of Executive Officer 1 do you have?

  • Not applicable

  • Six Months but less than one year in the classification of Executive Officer 1

  • One year but less than two years in the classification of Executive Officer 1

  • Two years or more in the identified in the classification of Executive Officer 1

    Required Question

Agency

State of Iowa

Agency

625 Iowa Department of Revenue

Address

Hoover State Office Building, 4th Floor

1305 E Walnut St

Des Moines, Iowa, 50319

Website

https://revenue.iowa.gov

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