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BluePearl Veterinary Receptionist in Des Moines, Iowa

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BluePearl Veterinary Partners in Des Moines, Iowa is looking for a compassionate, client-focused individual to add to our receptionist team. We are well established Emergency/Specialty hospital with a positive, team-centered culture!

  • Do you love problem solving?

  • Are you passionate about helping animals and their humans?

  • Are you looking for a company to advance your skills and invest in your growth?

*Consider applying to our Client Service Coordinator position! *

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This is a full time opportunity working 2nd shift. Typical hours are2pm to 12am or 4pm to 12am. We offer a competitive differential for night and weekend shifts.

As a Client Services Coordinator:

  • You will greet and make friendly eye contact every time our hospital entry door opens to offer individual a warm and professional acknowledgement.

  • You are always offering a friendly smile, strong eye contact and an approachable demeanor.

  • You are a compassionate listener.

  • You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.

  • You will assess immediately upon arrival each client’s rare need, as well as the pet’s general condition.

  • You will determine whether an emergency arrival is a “stat” versus “standard” emergency.

  • You will respond to non-patient calls or visitors and connect them to the appropriate team member.

  • You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.

  • You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.

  • You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.

What can you expect from BluePearl?

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BluePearl Veterinary Partners grew from the dreams of numerous veterinarians who believed pets should have access to high quality, groundbreaking healthcare.

We are seeking hospital support with the same philosophy who are looking to grow their career in an exciting environment with a family atmosphere.

How you can become successful at BluePearl?

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At BluePearl, the continued education of our techs is paramount. Not only do our techs get to work in state of the art facilities with the best veterinary teams in the nation, but they also have access 90% paid scholarships with Penn Foster and CE allowances. We also go even further to hold monthly CE meetings, associate feedback sessions, and opportunities for mentorship and cross-training.

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Your benefit options will include:

  • competitive compensation

  • flexible hours

  • annual uniform allowance

  • opportunity to bring your dog to work

  • additional training

  • unlimited growth potential

Why our Des Moines location?

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Iowa Veterinary Referral Center, a BluePearl Veterinary Partners hospital in Des Moines, offers specialty and 24-hour emergency care for pets. We are the largest 24 hour emergency and referral center in the greater Des Moines area. Our newly remodeled, nearly 10,000 sq. ft. facility is centrally located and easy to get to from anywhere in the metro (just off of I-35/I-80 on Merle Hay Rd). We have expert veterinarians in 24 hour emergency medicine, cardiology, critical care, internal medicine, oncology and surgery.

Click here to learn more about BluePearl Des Moines!

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/BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace./

Job: *Hospital Support

Title: Veterinary Receptionist

Location: Iowa-Des Moines-150058 Des Moines Ia

Requisition ID: 15000A0L

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