GROWMARK, Inc. Propane Service Technician - Three Rivers FS - Dubuque, IA in Dubuque, Iowa
COMPANY: Three Rivers FS HIRING MANAGER: Bob Pfeiler LOCATION: Dubuque, IA * PURPOSE AND SUMMARY STATEMENT* Deliver, install, service, and warranty repair customer propane equipment. Record transactions on customer deliveries and installs, assist in collecting accounts and contracting LP, handle customer inquiries and obtain customer signatures on receipt for pickup or delivery. * ESSENTIAL JOB FUNCTIONS* Install LP tanks, lines, regulators and LP equipment according to code for customers. Test LP systems for leaks and deliver LP cylinders. Respond to and resolve service requests, leak report and complaints. Assist propane sales and delivery personnel as needed or as a relief delivery driver. Assist in collecting accounts and contracting of LP, handle inquires promptly. Ensure customer satisfaction by promoting good relations; assist in product selection and advise on the use and application of products sold. Complete and turn in daily sales reports and do inventory of LP products and equipment. Inform customers of new products or services and communicate sales leads to energy salesperson. Maintain the truck and plant equipment according to company standards and perform routine maintenance on the truck. Work additional hours to meet season demands. Allow for flexibility in work schedule in order to ensure order completion. Adhere to the company environmental, health, and safety policies and do required safety training. May serve on the location Safety Committee. Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.