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Golden Rule Plumbing Heat Customer Service Representative in Grimes, Iowa

Golden Rule Plumbing, Heating, & Cooling has been serving the greater Des Moines area with the BEST service in the Plumbing & HVAC industry since 1999. We have experienced significant growth every year we have been in business and continue to grow. Our GOAL is to find the right people and let them do what they do best! We pride ourselves in being a FAMILY working for families. If this is what you are looking for, we are looking for YOU!We don't have any jobs -- only careers at Golden Rule.Can you talk with a smile?Do you have experience as:

A host or hostess at a restaurant…...An operator for an emergency services company…...

A customer service representative….

A school teacher…...

Or...maybe you’re an ambitious go-getter who is looking for a good career move...

Then contact us about a Customer Service Representative position with our company.We are looking for someone to join us in providing 5-STAR service to our customers... and get problems SOLVED. This position is responsible for treating people like they want to be treated, by promptly responding to customer phone calls and emails.

We offer great pay and benefits, along with advancement opportunities.

Job Requirements:

  • Provide top-level service to customers

  • Book service appointments from customer phone calls and emails

  • Be a team player and cover needed shifts

  • Proficient with technology, including Microsoft Office (Excel, Word, etc.)

  • Be professional, reliable and have a positive attitude

  • Available to work an 8hr shift within 7am - 7pm, M-F (Weekend Hours possible)


  • Benefits:

    If you can achieve the above and looking for a fun and rewarding opportunity, you have found the right company.

  • Our top performers are among the highest paid in the Des Moines Metro. You’ll have unlimited earning potential.

  • Medical Insurance -- Health is only $5 per pay period for employee – After 5 years, health for ENTIRE family is only $5 per pay period) – tiered rates for years of service up to 5 years.

  • Dental Insurance – 50% company paid premium

  • Vision insurance offered - $1.41/per pay period

  • Life insurance – company provided 25K term life policy – additional voluntary life insurance offered at competitive rates

  • New technology, including iPad & access to integrated software.

  • 401k Plan with a 3% company match/Profit Share after 1 Year of employment.

  • Healthiest You App – Online medical info/clinic service offered free to employees and their families if on company insurance

  • A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Golden Rule PHC.

    If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Golden Rule PHC by visiting When you're ready, please supply us with your resume and application through our company website. We are located in Grimes, IA