Hills Bank Item Processor in Hills, Iowa
Hills, IA, USA
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SCHEDULE: Part-time; Monday through Friday, (2:00 pm-7:00 pm)/Close )
BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks!
This position is responsible for performing payment processing activities; keying and balancing work received from the branches; processing inclearing files, scanning proof from operations, helping branches troubleshoot issues with their scanners, and assisting Item Processing and eServices with daily activities.
Item Processing/eServices: (80%)
P rocess and capture daily transaction items. Perform reject re-entry and balancing of captured proof work. Run appropriate reports and extract balanced work files. Upload to core processing system and corresponding banking institutions.
Process Mobile banking alerts.
Process of customer corrections that are needed
Process Inclearing files. Work rejects and balance file to be uploaded to the check processing system.
Prepare item processing reports for retention.
Perform daily scanning of operation proof and become proficient on Hills Bank Branch Capture item processing scanning system.
Perform monthly preparation of CD-Rom statements for commercial customers.
Help branches troubleshoot issues with Branch Capture.
Perform Image ATM check verifications/reconciliations.
Perform Gift Card stock fulfillment.
Process and reconcile cafeteria cash drawer and prepare accompanying ACH payment entries.
Customer Service: (5%)
As directed or required, contact Bank personnel and customers when a substantial transaction error is detected. Proceed with appropriate actions necessary to assure that customer account and Bank records accurately reflect the correct transaction amounts and balances.
Provide first level support for branch staff when issues arise with their scanning equipment.
As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.
EDUCATION AND SPECIAL REQUIREMENTS:
High school diploma or equivalent required.
1+ years of experience with ten-key.
This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment.
EQUAL OPPORTUNITY EMPLOYER