divvyDOSE Inside Sales Representative in Iowa City, Iowa
divvyDOSE is a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging and improving the quality of life for our customers through innovative design and compassionate customer service. We’re looking for top-tier talent to support our mission.
Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if we’re being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and comprehensive benefit plan.
Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.
The Inside Sales Representative is responsible for new user acquisition, generating new customers by informing and educating potential customers about divvyDOSE services by making outbound calls to warm leads interested in using divvyDOSE as their pharmacy.
Source new sales opportunities through inbound lead follow-up
Verbally explain divvyDOSE’s value proposition to customers
Understand the operational process of divvyDOSE
Keep lines of communication open with Team Lead in an ever evolving start-up environment
Maintain detailed and accurate records between multiple databases and programs
Sales Lead Management:
Managing call backs to potential customers that are not closed on initial call
Calling all new leads daily and calling each lead an average of 4x per day until contact is made
Investigate issues with new customers that may arise and work with other staff to ensure divvyPACKAGES are delivered in a timely manner
Our ideal candidate IS:
A cultural add (not a 'fit') and excels in a fast-paced, dynamic, rapidly changing organization
Passionate about identifying solutions for people to have healthier and happier lives through and better pharmacy experience.
Experienced in working with senior citizens, mental health, home healthcare, healthcare providers, and caregiver population and the ability to provide excellent customer service
Dedicated to excellence and quality
Flexible and proactive to meet varied customer needs
Our ideal candidate HAS:
Proven sales experience (preferred: 3+ years of experience in the full life-cycle of sales, from lead generation to close)
Track record of over-achieving quota
Strong phone presence and experience dialing dozens of warm leads per day
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Sales Quota Expectations:
Maintaining a per contact closing percentage of 65% or higher
Complete daily welcome calls as necessary
Average of 85 outbound dials/day to maintain growth expectations within department
Required Education, Experience, Certification, Licenses:
Bachelor’s degree preferred; Business Development Experience, Healthcare Sales, Social Work or an equivalent field, preferred.
Active pharmacy technician license in the State of IL (or willingness to obtain such licensure/certification)
Preferred: National Pharmacy Technician Certification - CPhT (via either PTCE or ExCPT)
Can play the accordion. Just kidding, that’s optional.
Must be legally eligible to work in the United States.
Employment is contingent upon successful completion of a drug screening and background check.
Valid Driver’s License and reliable transportation to work.
In addition to competitive salary and a unique opportunity to thrive at a growing company, divvyDOSE offers various formal benefits as well.
INSURANCE, PAID TIME OFF, & RETIREMENT
Full-time employees receive Sick days, Vacation days, and Holiday Bonuses as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.
For employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing startup, the opportunities for advancement are numerous.
In our company description, you can tell the divvyTEAM likes to have fun. Regular potlucks, company events, pizza days, wellness challenges, and divvyNEWS You Can Use updates maintain our work-hard play-hard culture.
divvyDOSE provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in the United States.