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SHAZAM ENTERPRISES Customer Operations Professional in JOHNSTON, Iowa

[SHAZAM is looking for a Customer Operations Professional to join our team.Youll work closely with our clients, sales group and implementation teams to understand the products and services that meet our clients business needs.You will then translate that information to the applicable internal and external forms necessary to ensure a successful implementation of those products and services. [What youll do:]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif"=""}]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif"=""}

  • As the entry point to the organization, work directly with clients in completing the required paperwork for their projects.
  • Provide clients with a clear understanding of the products and services they have selected.
  • Facilitate communication between both internal and external clients for understanding of SHAZAMs suite of solutions.
  • Communicate due dates and deadlines to clients and other relevant parties to set the client up for success in the implementation of their projects.

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  • Outgoing with excellent verbal and written communication skills is a must as position interacts with our clients on a daily basis, representing SHAZAM in a positive manner.
  • Excellent understanding of SHAZAMs products and services, forms, work-flow process, and related policies and procedures.
  • Subject matter expertise on MC and Visa paperwork, Core products and services along with required paperwork.
  • Maintain appropriate project templates related to business projects and other related contractual documents.

[Starting annual salary from $43,900 to $72,300.* [*Actual compensation will be based upon factors such as geographic location, experience, education, and/or skill level and will be finalized at the time of offer. ]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif"=""}]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif"=""}

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