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Robert Half International Customer Service Representative I - Market B in JOHNSTON, Iowa

Description Join Our Team as a Customer Service Representative!

Robert Half is looking for a Customer Service Representative with a distinct skill set to expand their career. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Johnston, Iowa Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity.

Key responsibilities

  • Receive and send written business correspondence

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

  • Organize and route incoming telephone calls Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Microsoft Office knowledge required

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Excellent written, verbal and social communication skills

  • Strong problem solving and analytical skills

  • Strong customer service and office administrative skills

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • navigating basic office equipment and protocols experience desired

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Supportive, positive attitude with a detail oriented demeanor applied to all tasks

    If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today or call Shasta directly at 515-303-4887!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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