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ASSA ABLOY Order Processing Technician in Mason City, Iowa

Career Opportunities: Order Processing Technician (30969)

Requisition ID 30969 - Posted - AADG, Inc - ASSA ABLOY Door Group - USA: Iowa (Mason City) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate - Travel Required: 0%-10%

 Job Description Print Preview

Do you possess excellent analytical and problem solving skills? Do you consider yourself to be a customer-centric professional? Do you feel that you are extremely detail-oriented? Are you looking for a job opportunity where you feel as though you have a voice and can truly see the impact of your efforts?

If you answered yes to these questions, we should talk!

Curries (an ASSA ABLOY company) is expanding their Order Management Teams and is hiring an Order Processing Technician. This role will be based out of our manufacturing facility located in Mason City, IA.

What would you do as our Order Processing Technician?

As an Order Processing Technician, you will interpret customer-provided information and construct a fully detailed order satisfying customer, application, regulatory and manufacturing requirements. This includes interpreting product specifications and researching drawings.

You would also:

  • Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured).

  • Interpret hardware templates and prepared detailed drawings for manufacturing requirements.

  • Create and/or revise detailed drawings using customer plans and elevations, showing both section and detail views, with annotation and correct dimensions.

  • Anticipate, question and research areas of concern resolving any engineering issues prior to fabrication.

  • Communicate with customers on discrepancies and/or application conflicts. Document all information requests, clarifications, correspondence and changes using established protocol.

  • As a knowledgeable product technical expert, provide technical, product application and problem solving support to manufacturing and customers.

  • Function well in a team environment in all areas of business.

  • Some overtime is required.

  • Perform other duties as required.

  • Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy.

    The Skills and Experience you need :

  • High School Diploma or GED / Bachelor’s degree in Mathematics, Engineering, Business or a related field, preferred.

  • Associates degree or completion of a technical trade school in Computer Aided Drafting, mathematics or related field, strongly preferred.

  • Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.

  • Complex math and problem solving skills required, including developed understanding of Algebra and Geometry.

  • AutoCAD detailing experience preferred.

  • Blueprint/template reading skills required.

  • Ability to read and comprehend structural and architectural drawings.

  • Strong knowledge of detailing principles of drawings preferred

  • Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable.

  • Excellent computer skills preferred (Word, Excel, Internet, email, etc.)

  • Proficient communication skills, both verbal and written

  • Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required.

  • Must excel working in a fast-paced environment.

    What we offer

    We are passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

  • Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.

  • A competitive salary and incentive schemes.

  • Variety of benefits including Medical, Dental, Vision, 401(k), Flexible Spending, discount portal, recognition, and well-being programs … to name just a few!

    We review applications regularly, so don’t wait

    We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

    To make sure your personal data is safe, we don’t look at any applications sent by email or post.

    If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager, at

    Let’s create a safer and more open world - together!

    AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran


    We are the ASSA ABLOY Group

    Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

    As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

    As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.