Mercy Medical Center Clinton Manager Supply Chain Operations Full Time in Mercy Medical Center - Sioux City, Iowa

Department:

SC101_75510 Supply Chain

Expected Weekly Hours:

40

Shift:

Position Purpose:

Under general direction of the Director Supply Chain, Oversees the management and implementation of national contracts, stock supply purchases, storeroom inventory levels and receiving functions, with a focus on cost effective utilization of products, coordination of product/purchased services and capital evaluation processes. Supervise daily activities for department staff including quarterly and annual evaluations. Responsible for managing the overall functioning and enhancement of the hospital’s Supply Chain Management Services including supply requisitioning, receiving, stores, distribution, mailroom, courier, and textile distribution. Manage customer service/liaison relationships with all organizational departments and leadership to insure supply and service needs are met using established processes and programs. Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.

Mercy Medical Center – Sioux City provides material administrative and clinical support to Trinity Health / Mercy Health Network Critical Access Hospitals (CAHs) within our organization, Baum Harmon Mercy Hospital and Oakland Mercy Hospital, therefore duties within this job description in addition to Mercy Medical Center – Sioux City, also benefit the CAHs, Baum Harmon Mercy Hospital and Oakland Mercy Hospital. Anticipated percentage of time to be spent working on Baum Harmon Mercy Hospital and Oakland Mercy Hospital is respectively reported on actual time studies.

Job Description Details:

MERCY MEDICAL CENTER

POSITION DESCRIPTION

Position Title: Mgr Supply Chain Operations

Job Code: 1003

Reports To: Director Supply Chain

Pay Grade: PG 25

Dept/Clinic: Supply & Distribution

FLSA: Leadership Exempt

Approved By: Human Resources

Date: May 2018

OSHA: 0 - No Risk

POSITION PURPOSE

Under general direction of the Director Supply Chain, Oversees the management and implementation of national contracts, stock supply purchases, storeroom inventory levels and receiving functions, with a focus on cost effective utilization of products, coordination of product/purchased services and capital evaluation processes. Supervise daily activities for department staff including quarterly and annual evaluations. Responsible for managing the overall functioning and enhancement of the hospital’s Supply Chain Management Services including supply requisitioning, receiving, stores, distribution, mailroom, courier, and textile distribution. Manage customer service/liaison relationships with all organizational departments and leadership to insure supply and service needs are met using established processes and programs. Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.

Mercy Medical Center – Sioux City provides material administrative and clinical support to Trinity Health / Mercy Health Network Critical Access Hospitals (CAHs) within our organization, Baum Harmon Mercy Hospital and Oakland Mercy Hospital, therefore duties within this job description in addition to Mercy Medical Center – Sioux City, also benefit the CAHs, Baum Harmon Mercy Hospital and Oakland Mercy Hospital. Anticipated percentage of time to be spent working on Baum Harmon Mercy Hospital and Oakland Mercy Hospital is respectively reported on actual time studies.

ESSENTIAL JOB FUNCTIONAL COMPETENCIES:

1.

Reflects the skills, knowledge and abilities that individuals use as they serve in the role of a leader. The following provides examples of specific behaviors that correspond with Mercy and Trinity Health leadership competencies:

Defines and shares a strategy and vision. Aligns resources toward achievement of Unified Enterprise Ministry results (UEM). Grows and sustains the UEM. Identifies, leads, embraces change.

2.

Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with Mercy standards.

3.

Supervises the day to day activities and staff of purchasing, receiving, and storeroom/distribution, mailroom, and textile functions including quarterly and annual reviews.

4.

Researches and develops standardization, contract compliance and utilization improvement opportunities for products and services.

5.

Analyzes national contract portfolio updates. Determines the local application, completes the appropriate analysis and develops an appropriate plan of action to conform with Trinity and Health Trust Group ( HPG ) supply contracts.

6.

Ensures compliance with requirements of accreditation, regulatory agencies, inventory control, quality assurance and customer performance standards. Monitors Trinity metrics, identifies and incorporates best practice models.

7.

Responsible for PDCA continuous improvement of assigned Trinity KPI’s of operation scorecard.

8.

Interviews, hires, trains and evaluates the performance of staff. Addresses disciplinary concerns as required. Maintains adequate staffing levels to ensure the timely completion of all activities and making the necessary adjustments as the demands for the organization change.

9.

Assists in developing and maintaining departmental operating budgets, provides input to and assists in compilation of Supply Chain data/reports for customers. Assists in analyzing data providing a resource for departments and overall hospital improvement. Initiates corrective action when necessary to ensure agreed upon financial goals and objectives are met.

10.

Develops, monitors, and maintains job standards for all areas of the department.

11.

Regularly reviews and evaluates cost and quality of goods and services purchased with customers and proactively provides opportunities for improvement.

12.

Plans and coordinates products/service conversion, implementation, with the appropriate customer representatives and vendors ensuring a smooth transition and no interruption in product/service.

13.

Participates in SCM sourcing conference calls and meetings as assigned by the Director.

14.

Develops and maintains credible relationships with all customers (department staff), and Trinity Health Supply Chain Management staff.

15.

Maintains a working knowledge of applicable federal, state and local laws and regulations, the Trinity Health Organizational integrity program, including the standards of conduct, code of ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

16.

Facilitates official annual asset inventory.

17.

Maintains Daily huddles and huddle matrix to insure continuous improvement throughout the department according to standards

18.

Acts as a liaison for managed hospital regarding contract and Supply Chain Management issues.

19.

Supports and conducts oneself in a manner consistent with customer service expectations.

20.

Maintains confidentiality of information pertaining to clients, physicians, employees, and Mercy business.

21.

Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)

22.

Performs other duties and responsibilities as assigned.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

MISSION STATEMENT

We serve together in Mercy and Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us.

GUIDING BEHAVIORS

The Guiding Behaviors are the behaviors necessary for all of us to achieve our Vision. They are: We support each other in serving our patients and communities. We communicate openly, honestly, respectfully and directly. We are fully present. We are all accountable. We trust and assume goodness in intentions. We are continuous learners.

COMMITMENT

Must be able to embrace and adhere to the Guiding Behaviors of the organization and support the Mission of Trinity Health. Must demonstrate good work habits such as time management, attendance, punctuality, team building and other behaviors aligned to the Guiding Behaviors of the organization.

MINIMUM QUALIFICATIONS

A minimum of three years working experience in Supply Chain doing purchase negotiating and/ or experience in a clinical setting, preferable in the Cath Lab, Surgery or Interventional Radiation Departments. Excellent interpersonal/listening skills to interact effectively with individuals of all backgrounds, experience and educational levels. Excellent written/oral communication skills. Demonstrates ability to communicate effectively with staff, physicians, and other allied health professionals. Individual should be dynamic, creative and intelligent. Successful individual should be a mature executive with a professional appearance/demeanor, excellent character, integrity and commitment. Must be able to function effectively under stress. May be requested to travel within the Siouxland region. When assigned to travel, a valid driver’s license and proof of insurance will be submitted to manager prior to travel. Must have a general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.) Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Mercy and Trinity Health.

Mercy cultivates, upholds and supports a safe work environment. Associates support patient and staff safety by demonstrating aptitude and maintaining organizational employment standards and requirements. Associate job performance is continually appraised and formally evaluated during the course of employment with Mercy.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must successfully pass employment physical examination and must adhere to applicable organizational requirements on an annual basis for Employee Health Directives. Must possess the ability to comply with Mercy and Trinity Health policies and procedures. This job is categorized as "Light Work". Has the physical stamina to meet the requirements of this job. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Involves sitting most of the time, but may involve walking or standing. Must be able to handle stress effectively. Must understand and accept the possibility of exposure to environmental elements, internal and external, which may affect the work place, such as infectious disease, chemical and/or chemical fumes, dust, noise, physical injury from an out of control patient, and adverse effects of inclement weather which may occur.

These essential functions identify the major requirements of the job. They are not an exhaustive list of all job requirements. An employee may be called upon to perform physical actions not specifically identified in this job description.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org at http://www.trinity-health.org/ . You can also follow @TrinityHealthMI on Twitter.