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Mercy Medical Center Clinton Surgery Scheduler/Secretary FT 9:30a to 6:30 p in MercyOne Siouxland Medical Center - Sioux City, Iowa

Department:

12401_37001 Operating Room

Expected Weekly Hours:

40

Shift:

Position Purpose:

Under limited supervision, conducts charge entry and audit for both Surgery and Anesthesia; helps answer all department phone calls including surgical scheduling; updates staff timecards (Kronos); and performs a variety of secretarial and general clerical duties for the Surgical Services Department. Performs surgical case scheduling, updates scheduling grid on computer, runs reports, and orders special surgical and office supplies. Aids in keeping surgery schedule updated and accurate regarding cases and communicates add ons/delays to Surgery Leadership and surgical team members.

Job Description Details:

MERCYONE MEDICAL CENTER

POSITION DESCRIPTION

Position Title:

Surgery Scheduler/Secretary

Job Code: 1303

Reports To: Business Manager Surgical Services

Pay Grade: PG 15

Dept/Clinic: Surgery

FLSA: Non-Exempt

Approved By: Human Resources

Date: November 2019

OSHA: 0 - No Risk

Hours for this position are 9:30 am to 6 pm Monday through Friday

POSITION PURPOSE

Under limited supervision, conducts charge entry and audit for both Surgery and Anesthesia; helps answer all department phone calls including surgical scheduling; updates staff timecards (Kronos); and performs a variety of secretarial and general clerical duties for the Surgical Services Department. Performs surgical case scheduling, updates scheduling grid on computer, runs reports, and orders special surgical and office supplies. Aids in keeping surgery schedule updated and accurate regarding cases and communicates add ons/delays to Surgery Leadership and surgical team members.

ESSENTIAL JOB FUNCTIONAL COMPETENCIES:

1.

Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with MercyOne standards.

2.

Is responsible for entering Ortho and Spine Implant information in Trinity Health System daily. Also enters orders for bill only, replacement, and requisition supplies and implants in the Peoplesoft system.

3.

Demonstrates competence and fluency in utilization of the computer equipment as demonstrated by scheduling, ordering and logging of surgical procedures, usage of tracking boards, and computer maintenance, where appropriate. May help coordinate with Sterile Processing department for needed supplies, reps and equipment.

4.

Is knowledgeable of lab tests ordered in surgery and is astute at setting priorities for emergent and urgent orders.

5.

Maintains a working knowledge of surgical procedures, and surgery lab test, understands how to order case carts and tests needed by surgeons, anesthesia personnel and staff, and orders them independently. Orders and maintains office supplies.

6.

Keeps surgery schedule current and accurate with cancellations, delays and add-ons. Informs all surgical team members and departments involved in the case. Relays accurate messages or reports to nurse in charge or appropriate personnel in a timely manner, exercising good judgement.

7.

Assists with the coordination of incoming and outgoing communication to the department, including inquiries from other hospitals and providers. Answers departmental phone appropriately and efficiently, assuring the transmission of communication and relevant information to OR personnel, surgeons and anesthesia personnel. Receives and records reports/messages from other departments, and utilizing good judgment, relays information to nurse in charge or other appropriate personnel.

8.

Is accurate and proficient in the review of surgery and anesthesia records and charges. Determines that all charges are accounted for and process charges on a daily basis.

9.

Accesses patient accounts, and surgery scheduling system to verify and make available charge information to patients and authorized personnel.

10.

Conducts financial audits as required and runs requested reports from surgery scheduling system.

11.

Assists and communicates with physicians and nurses by retrieving records, obtaining requested reports from lab and x-ray. Forwards messages to room if appropriate.

12.

Runs errands as directed by nurse manager or charge nurse.

13.

Transports blood and other specimens to and from lab as requested.

14.

Maintains a high accuracy rate in data entry.

15.

Utilizes mainframe and personal computer systems to input data, run queries, and generate reports.

16.

Attends and participates in in-services and other meetings as required to maintain skills and upgrade information provided through collaboration.

17.

Recognizes and communicates issues/occurrences utilizing established lines of authority, and assists in identifying ways to resolve variances or unacceptable outcomes.

18.

Actively participates in department meetings, committees, conferences, and in services.

19.

Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Complies with Safety and Infection Control Policies and Procedures

20.

Knows, understands, incorporates, demonstrates the MercyOne and Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

21.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, MercyOne and Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

22.

Maintains confidentiality of information pertaining to clients, physicians, employees, and MercyOne business.

23.

Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)

24.

Performs other duties and responsibilities as assigned.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

Our Mission

MercyOne serves with fidelity to the Gospel as a compassionate, healing ministry of Jesus Christ to transform the health of our communities.

— — —

Our Vision

MercyOne will set the standard for a personalized and radically convenient system of health services.

— — —

Our Values

Integrity – We are faithful to who we say we are.

Commitment to the Poor – We stand with and serve those who are poor, especially the most vulnerable.

Compassion – Solidarity with one another, capacity to enter into another’s joy and sorrow.

Excellence – Preeminent performance, becoming the benchmark, putting forth our personal and professional best.

Justice – We foster right relationships to promote the common good, including sustainability of the Earth.

Stewardship – We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

Reverence – We honor the sacredness and dignity of every person.

— — —

Our Cultural Beliefs

Be ONE

I benefit from and strengthen MercyOne.

Personalize Care

Your experience. My responsibility.

Own It!

I own my actions to deliver our key results.

Improve Daily

I make improvements every day for those we serve including each other.

Innovate

I imagine and embrace bold new ideas to revolutionize health.

MINIMUM QUALIFICATIONS

Must be a high school graduate or equivalent (degree) with post high school related courses required. Requires a minimum of one to two (1-2) year’s prior experience in the secretari­al/clerical field, in a health care setting. Medical/surgical terminology required. Prior customer service experience required. Ability to function effectively under stressful and in emergent situations. Possesses excellent emotional maturity with outgoing personality and self-confident attitude to deal with all levels of the public and/or patients. Able to prioritize, organize and communicate with many people while performing several tasks simultaneously. Is able to communicate effectively with all members of the health care team. Is able to perform a variety of duties characterized by frequent change. Must have a general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.) Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of MercyOne and Trinity Health.

MercyOne cultivates, upholds and supports a safe work environment. Associates support patient and staff safety by demonstrating aptitude and maintaining organizational employment standards and requirements. Associate job performance is continually appraised and formally evaluated during the course of employment with MercyOne.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must successfully pass employment physical examination and must adhere to applicable organizational requirements on an annual basis for Employee Health Directives. Must possess the ability to comply with MercyOne and Trinity Health policies and procedures. This job is categorized as "Light Work". Has the physical stamina to meet the requirements of this job. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Involves sitting most of the time, but may involve walking or standing. Must be able to handle stress effectively. Must understand and accept the possibility of exposure to environmental elements, internal and external, which may affect the work place, such as infectious disease, chemical and/or chemical fumes, dust, noise, physical injury from an out of control patient, and adverse effects of inclement weather which may occur.

These essential functions identify the major requirements of the job. They are not an exhaustive list of all job requirements. An employee may be called upon to perform physical actions not specifically identified in this job description.

_________ ______­­ ______

Associate Signature Associate Printed Name Date

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org at http://www.trinity-health.org/ . You can also follow @TrinityHealthMI on Twitter.

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