Staples Manager Commerce Strategy in Orange City, Iowa
Staples Promotional Products, a top promotional products distributor, is seeking a Manager, Commerce Strategy.
Primary Duties & Responsibilities:
This position is primarily responsible for the overall strategic expansion of StaplesPromo.com in alignment with our business roadmap strategy.
Collaborate with senior business stakeholders and technology teams to ensure that the roadmap delivers great business value, identify key priorities, and focus on delighting our customers with site expansion and continuous improvement of the customer and employee experience; Develop site as a critical component of our overall digital eco-system
Lead research and discovery per customer segment, utilizing StaplesPromo.com to activate enhanced user flow, appropriate merchandise strategy, effective content, optimal utilization of real estate and marketing/creative communications.
Identify key target audiences, personas and merchandise opportunities to create site story map and deliver user experience enhancements
Thoroughly understand how our digital and call center experiences serve our customers and our teams to drive positive customer feedback, and achieve engagement, conversion and financial goals
Serve as a thought leader within the team and the broader enterprise. Coordinate resource needs with functional management.
Desired Qualifications and Experience:
Candidates will possess demonstrated ability to lead and motivate a team of product and technology professionals to deliver high quality experiences in a fast-paced and demanding environment.
Track record of driving strategic and operational planning to achieve business goals by fostering innovative thinking in digital platforms, prioritizing business initiatives.
History of navigating large complex organizations and bringing together cross functional teams.
Demonstrated ability to foster relationships that build a high degree of collaboration across all levels and areas of an organization.
Proven ability to prioritize in a high pressure, fast paced environment .
Curious and hands-on leadership style that ensures a team understands the vision and is motivated to deliver.
Previous project management or leadership role experience.
Strong understanding of currentonline marketing concepts, strategy and best practice.
3+years of experience in ecommerce, SEO, PPC, Email marketing, social media
Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits !
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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