Job Information
Mom's Meals Value Added Benefit Account Manager in Orlando, Florida
Position SummaryThe Value Added Benefit Account Manager will maintain Managed Medicaid channel growth through continued development of relationships at managed care organizations.This position will focus on account growth, encouraging utilization through field-based case managers and identifying opportunities for program expansion. This role is also responsible for leading Medicaid innovation and creating additional opportunities to supplement volumes, grow the business and drive outcomes. This position will have a relationship-oriented approach to client engagements ensuring Mom's Meals is recognized as an industry leader in quality, customer service, and nutritional support for high-risk Medicaid and LTSS members.Position Responsibilities may include, but not limited to
Effectively present Mom's Meals products and services to a variety of key stakeholders within managed care organizations such as C-suite, clinical team, case managers, social workers, physicians, nurses and dietitians
Successful day-to-day account management and support
Building relationships and generating key contacts within existing and prospecting accounts
Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient pathways to schedule meetings and increase access for educational opportunities
Build a schedule of staff meetings, in-service presentations and conferences where target audiences meet and coordinate presentation of our product and service
Demonstrate strong sales effectiveness and prompt follow-up via telephone and email
Verbally and electronically summarize weekly sales activities and maintain CRM database documenting sales leads, sales call information and follow-ups
Travel regionally on a weekly basis and nationally on an as needed basis to represent Mom's Meals at conferences or week-long sales routes
Continual communication and alignment with Internal Client Support Managers around company defined account management metrics and CRM management expectations
Required Skills and Experience
Bachelor's degree or equivalent experience
5+ years' healthcare sales experience in areas such as managed care, long-term care, home health, home care, hospital or medical equipment
Knowledge of Medicaid/Medicare benefit programs
Demonstrated experience consulting and presenting to care providers for high risk member populations
Sincerity and passion about helping people
Excellent communication and presentation skills
Strong Microsoft office skills - Outlook, Word, Excel and PowerPoint
Experience with CRM, Salesforce or similar organizational sales software
Strong background in Medicaid/Medicare and Managed Care organizations
Clinical credentialing in Social Work, Nursing, or Nutrition and be able to communicate the critical importance of medical nutrition in reducing health care costs to this high risk population
Familiarity and contacts within the specific regional market along with experience working in Medicaid service provision
Willingness to travel 20% of the time for day and overnight trips, both regionally and nationwide
Good driving record and insurability
Preferred Skills and Experience
Licensed social workers or nursing case managers with customer relationship experience will be strongly considered
Non-credentialed candidates will be considered if there is a passion and competency in consultatively networking and upselling SDOH benefits to field based Medicaid case managers and their supervisors
Physical Requirements
Repetitive motions that include the wrists, hands and/or fingers
Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Company Overview
Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 18 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
EEO
Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.
Mom's Meals
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