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Mahaska Health Partnership Registration Receptionist Fri, Sat, Sun 7:30A-4P in Oskaloosa, Iowa

The Registration Receptionist is responsible for the registration of patients, including patient interviews, updating information in hospital/clinic computer, obtaining consent and information accuracy. Registration will handle routine patient inquiries and will work closely with all MHP departments and provider offices.

Registration functions vary by location and/or department. Functions may include the following:

 Interviews patients in person or by phone to obtain all required information for hospital/clinic records and billing systems.

 Registers or pre-registers all scheduled patients for inpatient admissions, outpatient services and clinic visits according to department policies and procedures.

 Maintains all admission accuracy system errors and warnings by end of shift. This also includes running all insurance eligibility on all appropriate admissions.

 Scans documents into general scanning software.

 Maintains accuracy in completion of admissions and completes admission corrections in a timely manner.

 Collects patient’s demographics and necessary signatures.

 Issues required information to patient and/or responsible party per MHP policies.

 Verifies insurance coverage and ensures that the appropriate persons are notified if pre-certification is not completed.

 Requests payment from patient and/or family member following the scripting for collections.

 Logs payment, produces receipt and prepares recap sheet.

 Maintains accurate petty cash balances daily.

 Performs clerical functions as needed, to include answering phones, taking messages, filing, faxing, scanning, etc.

 Assists patients with questions regarding hospital/clinic bills including taking payments at any registration location.

 Must be able to perform the physical demands of the job.

 Maintains regular and reliable attendance.

 High school diploma, GED or equivalent.

 Required to show proof of having completed Mandatory Reporter course at time of hire or within 6 months of start date.

 PC proficiency, experience with IP and OP hospital insurance claims filing and reimbursement principles desired.

 Must be able to use and operate office equipment.

Requisition ID: 2021-1148

External Company Name: Mahaska Health Partnership

External Company URL:

Street: 1229 C Ave E

Telecommute: No