Iowa Employer Customer Sales Associate in OTTUMWA, Iowa
Thomas L. Cardella & Associates is looking for many talented, driven, and goal-oriented individuals to join our growing team of Customer Sales Associates in our new Ottumwa location. As a member of the Customer Sales Team, each representative will gain valuable sales and communication skills that will enable them to better understand customer business needs, promote new communication services, and upgrade current customer phone, internet, or cable services via telephone and e-mail.OVERVIEW* Mid Shift* Guaranteed hourly wage PLUS commissionKEY DUTIES/RESPONSIBILITIES* Meet or exceed daily productive goals.* Identify customer needs and present an appropriate solution.* Build a successful consultative relationship.* Manage time efficiently.* Communicate professionally via e-mail and telephone.* Overcome customer reluctance when applicable.BENEFITS* Paid time off* Casual dress* AUTOMATIC raises every 6 months* Medical, dental, and vision insurance* Huge advancement opportunities* Reimbursement for cost of GED after 90 days of employmentCOMPANY INFORMATION:Thomas L. Cardella & Associates is an employee-owned contact center with headquarters in Cedar Rapids, Iowa. The company has received numerous awards for call center excellence and has been named IQPC Best Outsourced Provider and a past Call Center Leader of the Year. We are looking to hire quality-focused individuals who want to thrive in a supportive, casual work environment.Our employees are the backbone of the company. And we invest in their long term success. Starting on the first day, all employees have the opportunity to grow within the company and are given the support and training to develop management skills.All employees have a voice. Your ideas are heard i and implemented. Thomas L. Cardella & Associates looks to its employees to participate in charitable events, client tours, innovation planning sessions, and internal communications. You are one of the team!