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Mass Markets Talent Acquisition Coordinator in Sioux City, Iowa


The role of Talent Acquisition Coordinator is housed within our Human Resource department. As a Talent Acquisition Coordinator you will provide administrative support throughout the recruitment life-cycle. You will be an integral part of the Talent Acquisition team, focused on attracting top talent and ensuring a positive experience for both our candidate and hiring management personnel. Our company is willing to train the right fit for this position. We believe in rewarding our employees for their dedication and commitment to excellence. Below are a few things we offer:

  • Full Medical, Dental & Vision Benefits

  • IRA Options & Life Insurance Options

  • Paid Time Off & Paid Holidays

  • Advancement Opportunities

  • Positive Team Environment

  • Great Facilities With a Fun Work Atmosphere

  • Bonus Potential



You will partner with senior HR leaders, Executive Management and execute strategies and planning activities to develop talent and support organizational capability. You will demonstrate analytical capabilities and be able to influence with data-driven recommendations. We are looking for a business partner who has the ability to pro-actively plan and design, as well as identify and diagnose issues in order to drive solutions.


  • Provides full life cycling recruiting support for the Talent Acquisition team. This includes system support, data and process analysis, and hiring process coordination and improvements to ensure the highest level of positive candidate and internal customer experience.

  • Responsible for requisition processing, posting of positions, event logistics, sourcing and screening resumes, project coordination, and basic reporting needs.

  • Manages eRequisition process by reviewing and responding to all inquires promptly.

  • Manages requisition data in the applicant tracking system (ATS). This includes creating new requisitions and ensuring requisitions are complete and accurate.

  • Manages all job postings and advertisements on job boards, social media platforms, and various professional sites. Writes, renews, revises and removes, tracks, monitors, and reports on their effectiveness.

  • Serves as a subject matter expert for ATS and Candidate Relationship Management System (CRM); provides support for the Talent Acquisition Team ensuring data and processes are complete and accurate.

  • Determines the best avenues for sourcing candidates based on consumer needs, geographic location, and position requirements. Conducts targeted sourcing campaigns as needed.

  • Works with ATS and other recruiting tools to track recruiting activities and provide status updates.

  • Creates, runs, and/or pulls reports from ATS, CRM, eRequisition, and Job Distribution tools as requested.

  • Tracks, enters, and reports on ad-hoc external job board spend.

  • Conducts initial vendor research and acquire pricing as requested by Talent Acquisition Leadership Team.

  • Oversees regional event logistics ensuring the team is prepared and has all tools needed for events.

  • Networks to develop and maintain professional relationships with industry contacts, trade groups, local community groups, employment agencies, universities, and other stakeholders as a source to generate qualified candidates.

  • Maintains candidate pipeline by managing shared in-box, responding to inquires, and uploading and/or allocating resumes in our CRM.

  • Pre-qualifies external resumes against job qualifications and submit to sources, recruiters, or hiring managers for follow up. Provides tactful feedback to candidates and guide them through the application process.

  • Manages written and verbal communication with candidates and hiring managers throughout the recruiting process and serve as a resource for all recruitment processes and client organization questions.

  • Answers telephones, relays messages, and maintains equipment and supplies.

  • Adheres to standard operating procedures to ensure process and quality consistency.

  • Completes all company required trainings and compliance courses as assigned

  • Adheres to company standards and maintains compliance with all polices and procedures.

  • Performs other related duties as assigned.



We are seeking a motivated self-starter who thrives in a fast paced/startup environment and has the desire to grow their career in Talent Acquisition. We are looking for a business partner who has the ability to pro-actively plan and design, as well as identify and diagnose issues in order to drive solutions.

  • High school diploma- Associates or Bachelor's degree or equivalent experience preferred

  • Required- minimum 1-3 years of Talent Acquisition, Recruiting or Human Resource experience

  • This position does not include any supervisory responsibilities

  • Consulting or staffing experience preferred

  • This position does not require licenses or certifications

  • Understanding of Applicant Tracking Systems

  • Basic knowledge of Human Resources

  • Excellent interpersonal/customer service skills

  • Must be detail-oriented, highly organized, and a self-starter

  • Exceptional written and verbal communication skills

  • Excellent time management skills

  • Strong MS Office Skills (MS Excel, MS Word, MS PowerPoint)

  • Positive attitude and natural aptitude for people

  • Ability to maintain highly confidential information

  • Passion and ability to thrive in fast-paced environment

  • Professional and poised appearance and demeanor

  • Well organized, ability to multi-task and manage competing priorities

  • Ability to work independently, utilizing good common sense, and resourcefulness

  • Ability to pro-actively identify and solve potential problems


  • SharePoint Experience

  • Marketing administration experience



We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.


  • Medical, Dental, and Vision Coverage Options

  • Paid Time-Off

  • Regular Raises

  • Work-at-Home Opportunities

  • Advancement Opportunity

  • Fun, Engaging Work Environment

  • Casual Dress Code

  • Cash and Prize Contests



We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization .


This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.


  • Must be authorized to work in their country of residence (The United States or Canada)

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results

  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.




As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.

Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.


To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location.

For more information on MCI’s response to COVID-19 please visit .


Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources,


At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs, and discipline . In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.


Mass Markets is a global leader in outsourced call center services across the entire customer account lifecycle. With both premise-based and work at home contact center outsourcing services, we offer flexibility, and contingency plans for our customers to provide additional vendor-based agent support for front office, back office, Digital, inbound and outbound contact center support.


In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.

MCI now employs 2,500+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).

MCI provides products and services under the following NAICS Codes: 511210 Software Publishers, 518210 Data Processing, Hosting, and Related Services, 519190 All Other Information Services, 524291 Claims Adjusting, 524292 Third Party Administration of Insurance and Pension Funds, 541511 Custom Computer Programming Services, 541512 Computer Systems Design Services, 541519 Other Computer Related Services, 541519 Information Technology, and Value Added Resellers, 541611 Administrative Management and General Management Consulting Services, 541613 Marketing Consulting Services, 541690 Other Scientific and Technical Consulting Services, 541990 All Other Professional, Scientific, and Technical Services, 561110 Office Administrative Services, 561320 Temporary Help Services, 561330 Professional Employer Organizations, 561421 Telephone Answering Services, 561422 Telemarketing Bureaus and Other Contact Centers, 561431 Private Mail Centers, 561440 Collection Agencies, 561499 All Other Business Support Services, 561990 All Other Support Services, 611430 Professional and Management Development Training.


The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

ID 2019-2648

Updated Date 2/25/2021

Department Talent Acquisition Positions

Schedule N/A

Min Compensation USD $33,000.00/Yr.

Wage Description $33k - $36k Commensurate + Monthly Bonus Target

Education High School Diploma/GED

Min. Years Experience 1

Company/Brand MCI

Location : LocationUS-IA-Sioux City

Career Level Mid-Level

Employment Type Full-Time

Reports To Manager