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UnityPoint Health Administrative Assistant in Urbandale, Iowa

UnityPoint at Home

Administrative Assistant

Urbandale, IA

Monday- Friday, 8a-5p (rotating with other Admins to leave at 4PM)

Full time 40/hrs a week

Full time benefits

An Administrative Assistant performs a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing UnityPoint at Home’s general administrative activities.

This position with assist with phone answering, backup front desk, learn Hospice Admin processes, Incoming Right Fax, Epic Inbasket messages and more

Why UnityPoint Health?

  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.

  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at to hear more from our team members about why UnityPoint Health is a great place to work.

Administrative Support

  • Performs a wide variety of operational activities

  • Effectively uses software applications in the course of assigned duties

  • Attends and participates in meetings where warranted

  • Assists other support staff with assigned functions as needed

  • Collaborate with a variety of employees to ensure that workflow is effective and timely

  • Communicate professionally with both internal and external individuals in a manner that is concise, objects are clear, and action items are known

  • Independently apply critical thinking and problem solving

  • Other duties as assigned

Basic UPH Performance Criteria

  • Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

  • Demonstrates ability to meet business needs of department with regular, reliable attendance.

  • Employee maintains current licenses and/or certifications required for the position.

  • Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

  • Completes all annual education and competency requirements within the calendar year.

  • Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.


  • Associate degree in business, health administration, related field, or equivalent experience.

  • All staff are expected to participate in appropriate continuing education as may be requested and/or required by their immediate manager. In addition, staff are expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. All staff must attend mandatory educational programs.


  • Experience with Microsoft Office software applications-Word, Excel, Outlook, PowerPoint and Adobe.

  • Typing ability of 50 wpm and kph.

  • Completion of all physical capacity testing; if applicable.

  • PREFERRED- Two years of administrative secretarial experience in health care or related field.

Requisition ID: 2022-124019

Street: 11333 Aurora Ave

Name: 9400 UnityPoint at Home Affiliate

Name: Admin- Operations- DM

FLSA Status: Non-Exempt

Scheduled Hours/Shift: Monday-Friday 8 to 5

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