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Randstad Bilingual Call Center in urbandale, Iowa

Bilingual Call Center

job details:

  • location:Urbandale, IA (remote)

  • salary:$15 per hour

  • date posted:Thursday, April 8, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Nonclassifiable establishments

  • reference:AB_3615923

  • questions:keely.larkin@randstadusa.com515-318-6892

job description

Bilingual Call Center

We are looking for Customer Service rockstars. In this role we are looking for individuals who are FLUENT in spanish and english and able to assist customes over the phone. This role is temp to hire, and 100% remote (must be located in the united states, and willing to work central time zone hours)

Responsibilities

In this role you will be responsible for taking inbound calls from customer experiencing trouble with the device in their vehicle. You will help them troubleshoot, and also work on general account issues.

Will be working hours of 9-6 central time or 10-7 central time working every other Saturday.

This role is entirely remote, but you must be fluent in spanish and english!

Skills

  • Follow-up

  • Telephone Etiquette

  • Active Listening

  • Interpersonal Sensitivity

  • Adapting to Change

  • Typing Skills

  • Call Center

  • Call Center Support

Education

  • High School

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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