Life Time Fitness, Inc. LifeSpa Service Coordinator/Receptionist - Part Time in Urbandale, Iowa

Description

As part of Life Time – the Healthy Way of Life Company, LifeSpa loves self-motivated, friendly, people who are passionate about what they do. We believe in nurturing your skills and confidence so you can offer best-in-class customer service to our LifeSpa guests. We work as a team to make the most of your career while living a healthy, beautiful life.

Duties & Responsibilities

  • Positive role model to all team members to make a happy work environment

  • Serves as primary support for the LifeSpa Manager, technicians and guests

  • Ensures that every guest has a friendly, inviting and memorable experience

  • Educates guests on LifeSpa products, services, treatments and homecare regimens

  • Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services

  • Partners with the technicians to increase their guest retention and retail sales by scheduling the guest’s next appointment during checkout and promotes the recommended products for their homecare

  • Drives service and retail awareness and understanding through individual and LifeSpa designed promotions

  • Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered

Qualifications

Education & Experience

  • High school graduate or equivalent

  • Intermediate computer skills and proficiency with Microsoft Office Suite

  • 1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred

Benefits

All Life Time Team Members receive:

  • Complimentary Life Time membership

  • Team Member discounts for Life Time products & services

Compensation

  • Hourly