Berkley Quality Control Analyst in Urbandale, Iowa

Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.

Along the way, we’ve been listed on the New York Stock Exchange, seen our revenue soar well past $7 billion, and become a well-respected Fortune 500 Company.

Today, the Berkley brand comprises 54 Berkley companies worldwide. Still managed by our founder and largest shareholder, W. R. Berkley Corporation is well-positioned to respond to opportunities for future growth.

In April 2017, W. R. Berkley Corporation celebrated the 50th anniversary of its founding.

Successful Quality Control Testing of policy administration system for validation of configurations measured against business requirements, approved regulatory filings, and proprietary products.

Duties and Responsibilities:

  • Evaluate and tests new or modified software programs and software development procedures.

  • Ability to create, modify, document and execute test plans supporting a wide variety of applications to ensure products meet organization standards and end-user requirements.

  • Troubleshoot testing issues, and record test results.

  • Review Quality Assurance metrics and identify resulting Quality Assurance improvements.

  • Maintain a high level of customer support; create technical documentation to support changes.

  • Coordinates with Development teams to resolve product defects.

  • Communicate and coordinate effectively all phases of a project to ensure quality end results.

  • Ensure product releases follow project specifications.

  • Develop and maintain strong working relationships with Shared Services Team within Berkley Technology Services and BSS Operating Unit personnel.

  • Other duties as assigned

Skills and Competencies:

  • Minimum of 5 years insurance industry experience in either an underwriting, underwriting associate, or product development role.

  • Background or experience in system testing; automated testing experience a plus.

  • Experience in ISO commercial lines products and Workers Compensation rating and policy issuance.

  • Strong organizational skills and attention to detail.

  • Strong analytical skills and proactive problem-solving skills.

  • Excellent interpersonal skills including written and verbal communication skills to effectively deal with people in a team environment.

  • Ability to work autonomously and in a fast paced environment.

  • Ability to coordinate, research, and follow through to completion all phases of a project.


  • College degree preferred; or equivalent work experience.

  • Progress towards or completion of CPCU, AU, AINS, or similar designations preferred

Berkley Core Competencies

  • Accountability

  • Communication

  • Customer Focus and Teamwork

  • Innovation and Initiative

  • Flexibility

Job ID: 2019-2338

Name: WRBC Support Services

Street: 3840 109th Street