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Berkley UX Designer in Urbandale, Iowa

If you are ready to jump start your career, BTS is the place for you.

Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware. Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at to learn more information.

Design, communicate and advocate user experience concepts for new and existing products and features that can be applied to WR Berkley Corporation initiatives, by creating and refining visual designs, interaction designs and iconography as well as site architecture, wireframes and task flows.

Primary Duties & Responsibilities:

  • Work with WR Berkley Corporation companies, business analysts, technical staff, and project team members to plan, design, develop, implement and enhance the user experience of applications.

  • Identify industry best practices for user experience and ensure that they are leveraged throughout organization to address business and user goals.

  • Develop, maintain and improve user interface design to ensure that WR Berkley Corporation is setting industry standards for excellence.

  • Identify gaps in existing systems end-to-end user experience.

  • Iterate and improve design processes and tools to measurably enhance productivity or product quality.

  • Develop and support reusable interface concepts as part of the BTS Style Guide.

  • Validate designs through reviews, usability testing and direct interaction with users and product managers.

  • Travel less than 25%.

  • A portfolio demonstrating your skills and past projects.

  • Ability to prototype what you design.

  • Excellent problem-solving and communication skills to advocate design principals and approach.

  • Passion for Design and UX.

  • Consult and effectively communicate recommended changes to existing legacy applications.

  • Translate business requirements into a successful user interface design.

  • Desire to participate in internal training and blogs, contributing to the UX practice.

  • 5+ Years designing, executing and advocating user experience principles/methodologies.

  • 5+ Years sketching, wire-framing and mockup creation.

  • Understanding of development concepts, toolkits and processes.

  • Exposure to Adobe Create Suite products, Balsamiq, Axure, Twitter and/or related open source toolkits

  • Has performed contextual inquiries on user groups, developed personas, analyzed tasks and created scenarios as part of the requirements gathering processes.

  • Work experience spans multiple domains.

  • Exposure to Agile Scrum SDLC.

  • Familiarity with Atlassian tools and Google Analytics.

  • Twitter Bootstrap grid system or other responsive design.

  • Excellent creative and innovative thinking skills.

  • Must be able to work in a team oriented environment.

  • Strong time management and development methodology skills.

  • Ability to quickly learn new technology and systems.

  • Ability to work independently in an autonomous environment.

  • Bachelors in Human-Computer Interaction, Computer Science, Design or a related field.

Working Conditions and Physical Requirements:

  • Ability to sit at a desk and work on a computer for extended periods of time.

  • May occasionally lift and/or move up to 10 pounds.

  • Vision abilities required by this job include close vision and ability to adjust focus.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job ID: 2020-3618

Name: Berkley Technology Services LLC

Street: 3840 109th Street



Seniority Level:


Job Functions:

Information Technology

Employment Type: