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Robert Half Administrative Assistant in Walford, Iowa

Description We are in search of an Administrative Assistant to be a part of our team in Walford, Iowa, United States. This role involves a variety of administrative tasks in an open office setting, supporting our team in our daily operations. This role offers a short-term contract employment opportunity.

Responsibilities:

• Handle all incoming phone calls and take detailed information.

• Accurately scan documents, including multi-page documents, into client profiles.

• Assist in quoting home and auto insurance systems, including gathering necessary information.

• Update client records meticulously.

• Process card payments over the phone and follow up on pending payments.

• Assist in processing claims, mostly via email.

• Conduct fact-finding inquiries for running quotes when required.

• Respond to emails from clients regarding current coverages and use the information provided for replacement cost estimation.

• Execute tasks related to life insurance, including answering questions about medical insurance specifics.

• Carry out the mailing of postcards to clients.

• Maintain a high level of customer service while answering inbound calls and dealing with email correspondence.

• Perform data entry tasks and schedule appointments efficiently.

• Use Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to manage and organize information. Requirements • Proficiency in Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook

• Experience in answering inbound and outbound calls

• Strong customer service skills

• Ability to perform data entry tasks with high accuracy

• Experience in email correspondence and managing electronic communications

• Ability to schedule appointments and manage calendars

• Excellent organizational and multitasking abilities

• Strong written and verbal communication skills

• Detail-oriented with high level of accuracy in work

• Ability to work independently and as part of a team

• Willingness to learn new software and systems as required

• Ability to handle confidential information with discretion

• Professional attitude and strong work ethic.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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