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CNE LTD Front Desk Receptionist in WATERLOO, Iowa

The Front Desk Receptionist role would be focused on providing customer service to CNE clients and candidates as well as assisting the CNE team in various duties. Managing phone calls and customers who come into CNEis offices, managing the front desk operations and a variety of duties in supporting the Staffing Associates and the Recruiters. You will work closely with our Office Manager and Staffing Associate to provide the top level of service to clients and candidates and always striving to make CNE the top Staffing Firm of the Cedar Valley! Required Duties:Ensure a positive first impression for CNE visitors - Greet customers appropriatelyHandle all incoming phone calls and direct to the correct recipient.Maintain an orderly and neat front desk and lobby areaSort and distribute mail, make sure outgoing mail is handled accordingly.Assist in setup of phones, voicemails and after hours voice messaging system.Direct and assist fax machine, printer and copier operations.Assist Office Manager in entryway displays and upkeep Assist in data entry for Staffing Associate and Recruiters when necessary.Meet with the Office Manager regularly to review front desk operations and projects.Work with Staffing Associate in handling incoming customer phone calls and customer walk-ins accordingly.Work with Staffing Associate in the new application processAssist Office Manager in ordering supplies, monitoring inventory and organization of supplies.Respond and/or forward all emails appropriatelyPutting customer and clientsi needs and concerns first, making sure the appropriate CNE personnel is reached to help you do so and involving upper management when necessary.Dress appropriately for greeting customers and making a positive first impressionRepresent CNE in a positive manner at all times.Required Experience:High School Diploma1-2 years of similar experience in a small business environment desiredExperience and knowledge of Microsoft Office programs such as: Word, Excel, OutlookKnowledge or experience with an ATS such as Bullhorn a plusExcellent customer service and professionalismAbility to work with a diverse group of candidates

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