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Sherman Associates, Inc. Property Manager - Russell Lamson in Waterloo, Iowa

Job Descriptions:

Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.

If you are passionate about helping others and knowledgeable of real estate management, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled property management talent who strive to lead community operations. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Where will this role work?

Russell Lamson Apartments (90 Tax Credit Units) in Waterloo, IA


Property Management

  • Takes ownership of assigned properties, acts as the company's primary coordinator to ensure that the company’s goals are fully meet and to exceed contractual property management obligations.

  • Directs the day-to-day activities of resident and tenant relations, safety/security, maintenance, marketing, landscaping, inspections, snow removal, and other operations.

  • Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.

  • Walks property at regular intervals to ensure property rules are being followed and that the property is clean and orderly and in good maintenance condition.

  • Works on the first and last day of each month until responsibilities are completed; some overtime may be required.

  • Performs other tasks & duties as assigned based on business needs.


  • Shops comparable projects in the market place monthly.

  • Makes appointments, shows apartments, screens applicants, and verifies applications for completion.


  • Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork.

  • Maintains complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.

  • Coordinates with Corporate support staff on management company procedures for processing and distributing information.

  • Prepares all resident files to include all preparatory paperwork; prepares all move-out materials.

  • Ensures compliance with state, federal and local housing laws.

  • Complies with all Sherman Associates, agency and city compliance requirements.

  • Assists with subsidy administration in accordance with HUD rules and regulations.


  • Works as a team player and interacts with all internal and external customers in a friendly/efficient manner.

  • Keeps management informed at all times in the areas of:

  • Resident/tenant complaints

  • Suggestions for improvement of property performance

  • Status of vacancies/projected occupancy

  • Cash flow situation

  • Any legal actions

  • Performance of assigned staff

  • Property conditions that could necessitate action by senior leadership

  • Potential property liabilities or hazards

Supervisory Responsibility

  • As applicable, supervises, coaches, directs, trains and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.

  • Supervises on-site maintenance, if utilized at assigned properties. Develops specifications and continually evaluates service needs and performance in all areas of maintenance and management. Forecast sand manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.

Required Experience:

  • 2-5 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience.

  • CRM, CAM, COS, or other related professional certification preferred.

  • Proven track record of success in overseeing a portfolio of 50-100 residential units strongly preferred.

  • Knowledge and experience with tax credit preferred

  • Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.

  • A passion for the mission, vision, and values of Sherman Associates.

  • Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.

  • Office hours may vary due to the specific needs of the portfolio.


  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

  • Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.


  • Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.

  • Must successfully meet criminal background screening requirements for position

Keyword: Property Manager, Community Manager, Apartment Manager, Housing, Affordable, Compliance, Leasing, marketing, Management, Residential, HUD, management, Manager, Building, real estate, CPM, CAM

From: Sherman Associates