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Mediacom Trainer I, Technical Operations in Waterloo, Iowa

Trainer I, Technical Operations

Location Waterloo, IA - (CC) Capital

Working Hours Monday - Friday 8AM to 5PM CST, additional hours as needed

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GENERAL RESPONSIBILITIES:To train all technical personnel in courses required by the company training program while maintaining compliance with NCTA standards.

SPECIFIC RESPONSIBILITIES:• Responsible for the instruction of all required courses in the training program including AC/DC theory, installation, troubleshooting, service technician, Engineering/Design, pole climbing and certification, proper ladder usage, safety procedures, CSR training, basic CATV theory, etc.• Responsible for maintaining each employee’s training files and grades.• Develop lesson plans for each class.• Keep inventory of training manuals and materials.• Responsible for Defensive Driving training, Digital and High Speed Service, and adherence to OSHA standards.• Administer exams and issue award certifications.• Perform other duties as required or directed.

PREFERRED EXPERIENCE/SKILLS:• Associate's degree in Electronics is preferred.• Minimum of 5 to 8 years experience in all aspects of Cable TV and instruction training.• Ability to perform all duties and responsibilities as described, in a full and adequate manner.• Working knowledge of PC based word processing and spreadsheet programs, particularly Microsoft Word and Excel.• Detail oriented, strong organizational and follow-through skills are required.• Candidate must possess excellent written and oral communication skills.• Thorough knowledge and understanding of Tech I&R

Keywords:Trainer I, Technical Operations


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