Robert Half International Contact Center Representative in WEST DES MOINES, Iowa

Description

Customer Service Representative Openings!

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This short term temporary-to-fulltime Customer Service Representative position in West Des Moines, Iowa could be perfect for you!

Responsibilities

  • Contribute accurate, friendly customer service in a timely fashion

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Manage and place incoming telephone calls

  • Receive and send written business correspondence

Requirements

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Solid understanding of customer service and office administrative skills

  • 2+ years' experience with performing in a goal-driven customer-focused environment preferred

  • Strong communication and interpersonal skills (verbal, written, and listening)

  • Strong problem-solving skills

  • Ability to navigate multiple computer systems and applications

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • success driven attitude and an engaging businesslike approach

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: WEST DES MOINES, IA

Date Posted: December 11, 2018

Employment Type: Temporary-to-full-time

Job Reference: 01500-0010719301

Staffing Area: Office & Administrative