Robert Half International Customer Service Representative in West Des Moines, Iowa
Robert Half OfficeTeam has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Mortgage Companies industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the West Des Moines, Iowa region and is a long term temporary-to-fulltime employment opportunity.
How you will make an impact:
• Receive and place telephone calls
• Give exceptional customer service in a timely fashion
• You will likely support business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence
Requirements of the Position:
• Customer service and office administrative skills
• Positive attitude and an engaging businesslike approach
• Strong problem-solving skills
• Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Proven experience going the extra mile to solve complex customer inquiries via extensive research
• 1+ years of past relevant experience
• Solid understanding of customer service
• Ability to navigate multiple computer systems and applications
• Strong communication and social skills
• Demonstrated ability to interact effectively with internal and external partners and clients/customers
• Strong technical skills including proficiency with Microsoft Office
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!
Email your resume to Brandon Kramer at Brandon.Kramer@roberthalf.com
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $13.30 - $15.00 / Hourly
Location: West Des Moines, IA
Date Posted: February 13, 2020
Employment Type: Temporary
Job Reference: 01502-9502461868
Staffing Area: Office u0026 Administrative
Robert Half International
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