Job Information
Kanaan Communications, LLC Fiber Installation Technician in West Des Moines, Iowa
Prince Telecom is hiring entry level Fiber Optic Technicians in West Des Moines, IA to join our team and help connect America!
Compensation: $18/hr
Job Type: Full-Time
What you'll do...
Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet and telephone.
Set up and configure residential networking equipment such as ONT’s, routers and switches.
Perform testing on company issued devices and customer devices.
Interface with customers to identify and remedy sources of customer-perceived issues.
Complete paperwork accurately and report/record work order status updates.
Customer service duties such as:
Greet and interact with customers in a professional courteous manner including when responding to escalations and repeated customer concerns;
Review all requested services with the customer in order to ensure understanding and agreement.
Educate the customer regarding product and service usage.
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Who we are looking for...
Minimum 18 years old
Valid standard driver's license required
Authorized to work in the United States for this company
High school diploma or equivalent
Comfortable working in tight spaces (crawl spaces, house attics, etc.)
Comfortable working through inclement weather
Comfortable using small hand tools, power tools, and test equipment.
Comfortable working in a fast-paced, time-sensitive environment
Effective communication skills
Ability to lift, climb, and carry ladders weighing up to 80lbs
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What you'll get...
Pay: $18/hr
- Production incentives
Company vehicle, cell phone, tools, PPE, etc.
Weekly paychecks
Growth opportunities
Health Insurance: Medical, Dental, Vision and Prescription Plans
Flexible Spending Accounts
Short- and Long-Term Disability
Supplemental Life and AD&D
401(k) Retirement Savings w/ Company Match
Stock Purchase Plan
Company Discounts
Legal Insurance
Paid Time Off and Holidays
Tuition Reimbursement for select degrees
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.