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SCI Shared Resources, LLC Office Coordinator in West Des Moines, Iowa

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Voted a Great Place to Work since 2017, we are the largest sales and marketing company in pre-arranged cremation services. With over 40 years in the industry, Neptune Cremation Service helps over 60,000 families pre-plan each year. We are currently looking for an administrative professional to coordinate our office procedures of the day-to-day clerical tasks.

The office coordinator is responsible for supporting multiple teams with various administrative tasks. The person in this role will be a fundamental part of ensuring that our office operations run smoothly and successfully every day.


  • Support the sales team by processing and validating contractual agreements to ensure accuracy

  • Provides exceptional customer service support by handling customer inquiries, questions, and updates

  • Greets and assist visitors as they arrive at the office

  • Answer and direct phone calls the appropriate party along with taking and delivering messages accurately

  • Produce and maintain, same day checks, trust claims, and the reconciliation of bank records.

  • Operate office equipment such as photocopiers, printers, fax machines, etc.

  • Input statistical information into a CRM system and other databases

  • Use of SOX compliance software to reconcile daily, weekly, and monthly reports


  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)

  • Time management and organizational skills

  • Must have the ability to work independently or with a team

  • Conveys information clearly and concisely in written and spoken communication

  • Capable of setting and meeting priorities and deadlines.

  • General clerical tasks, accounts payable, data entry, etc.

  • Ability to maintain composure in a fast-paced office setting

  • Notary license preferred but not required

  • High school diploma or Equivalent


  • 3- 5 years of administrative or related experience

Why work for Neptune Cremation Service:

We are the largest provider of cremation and pre-arrangement services in the industry. In additional to Work/Life Balance , some rewarding benefits we provide include:

  • Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)

  • 401(k) with company match

  • Paid Time Off (Vacation, Sick, Holiday and Personal time)

  • Job-related training, tuition reimbursement, and career path development

  • Funeral discounts, and more

If you are committed to teamwork, respect, trust, communication, and accountability we would love to have you join our growing team today!

Postal Code: 50266

Category (Portal Searching): Administration and Clerical

Job Location: US-IA - West Des Moines

Req ID: Req.101308

Position Type: Full time

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.