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About this role:

Wells Fargo is seeking a Process Engineering Director as part of Operational Excellence within Shared Services Operations. Learn more about the career areas and business divisions at www.wellsfargojobs.com

In this role, you will:

• Manage and develop a team of professional individual contributors with focus on delivering process improvement services of moderate to high complexity and risk for cross-functional stakeholders and internal parties

• Manage overall direction for establishing and identifying design and redesign requirements, priorities, risks, and deadlines for assigned initiatives and ensure alignment with strategic plan

• Allocate and coordinate resources to determine appropriate staff levels with engineering initiatives that are tied to Expense, Cost Avoidance and Revenue improvements

• Collaborate and influence all levels of professionals

• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives

• Develop and guide a culture of talent development to meet business objectives and strategy

• Evaluate and deploy technology solutions such as Celonis, Alfresco or other solutions to achieve our transformation objectives

Primary responsibilities include:

• Lead and manage a group of 10+ process engineers supporting assigned lines of business.

• Delivering and supporting a culture of continuous improvement within lines of business supported by a showcasing process improvement successes.

• Engage with Executive leaders to understand current priorities and partner on strategic initiatives and transformation activities.

• Establish clear accountability on your team to ensure appropriate coverage across assigned lines of business based on ROI.

• Develop and execute a multiyear transformation strategy supporting the full range of business products, data and operations available.

• Develop and nurture core competencies of engineering to ensure technical capabilities are built and that knowledge and experience are maintained.

• Provide guidance, oversight, and resources in various stages of the engineering project lifecycle from conceptual design, detailed design, specification, implementation, trouble-shooting and continuous improvement.

Required Qualifications:

• 8+ years of Process Engineering experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of Management experience

Desired Qualifications:

• Lean / Six Sigma Black Belt certification

• Ability to take on a high level of responsibility, initiative, and accountability

• Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment

• Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities

• Knowledge and understanding of Statistical Analysis software such as Excel Data Analysis add-in

• Change Management skills such as Prosci/ADKAR

• Experience with Alfresco (Light-weight workflow tool) and/or Celonis

• Experience with intelligent automation (such as RPA, RDA, OCR)

• Knowledge and understanding of Rapid Process Automation software such as Blue Prism Experience managing BPM Suites such as iGrafx, ARIS, Mega, IBM Blueworks, or Pega

• Experience in Business Process Management practices

• Experience with enterprise capabilities & processes

• Experience in object-oriented modeling & process decomposition

• Familiar with Process Architecture in a large Financial Services organization

• Understanding of reference architecture / taxonomies (e.g. ITIL, APQC-PCF, CoBiT)

• Familiar with Agile tools like JIRA, CA Rally

• Ability to manage complex projects in a large enterprise environment

Job Expectations:

• Ability to travel up to 10% of the time

• Willingness to work on-site at stated location on the job opening

• Ability to work overnight and weekends as needed or scheduled

• This position is not eligible for Visa sponsorship

Work Locations:

• 800 S Jordan Creek Pkwy, WEST DES MOINES, IA 50266

• 2800 S. Price Rd, Chandler, AZ 85286

Posting End Date:

22 Sep 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-401092-1

Updated: Thu Sep 19 03:35:18 UTC 2024

Location: WEST DES MOINES,Iowa