Mass Markets Talent Acquisition Specialist in West Des Moines, Iowa

POSITION OVERVIEW

Our role of Talent Acquisition is one of the most important positions in the company. This position requires at least 3 years of Recruiting, Human Resource, Customer Service and/or Sales experience. If you are a motivated, goal-oriented individual who works well independently and with a team, apply with us today! This position reports directly to Human Resources.

POSITION RESPONSIBILITIES

As a Talent Acquisition Specialist, you are responsible for the entire recruitment life-cycle. You will manage inbound and outbound telephone calls with potential candidates. You will complete phone interviews, schedule on-site interviews, process on-site interviews, track the hiring process within our system, and assist with the development of new recruiting processes and tools. You will complete data entry in our employee data base and manage personnel filing along with other duties.

Additional responsibilities for the Recruiting position include:

  • Travel off-site to attract qualified candidates by posting fliers, networking through the community, and attending job fairs.

  • Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and manage open house events.

  • Perform a variety of administrative tasks in support of hiring quality candidates in a timely manner, including criminal background checks and drug screens.

  • Complete daily and weekly reports on recruitment activities and statistics.

  • Maintain employment records.

  • Keep employee files up to date and organized efficiently.

  • Perform various tasks within the human resources systems to maintain employee information and time keeping data.

  • Stay up-to-date on employment laws.

CANDIDATE QUALIFICATIONS

You must be confident, outgoing and self-motivated with a strong work ethic. You must be a team-oriented person who is open minded, willing to learn, and who has the ability to function effectively in a fast paced work environment. It is also vital to be articulate, having excellent verbal and written communication skills. Interpersonal abilities that allow rapport to be established with applicants are key.

Specific qualifications for the Talent Acquisition Specialist include:

  • Strong attention to detail

  • Data entry accuracy

  • Understanding of and willingness to adhere to process guidelines

  • Exceptional time management skills

  • Solid sense of ownership

  • Advanced skills with MS Office tools

  • Impeccable attendance

  • Ability to work in metrics driven, fast-paced, and dynamic environment

  • Timely, proactive, and assertive, problem-solving

  • Strong understanding of confidentiality

  • Experience in a call center environment is preferred but not required

COMPENSATION DETAILS

At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional. Our people are not just employees; they are our business, our most important resource! Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn generous paid time off as well as paid holiday’s and paid training opportunities.

Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV’s, trips, tickets and even cars.

All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period.

ABOUT US

As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options.

Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.

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ID2016-1470

Updated Date3/7/2018

DepartmentTalent Acquisition-Recruiting

TypeFull-Time

ScheduleDay, Evening and Weekend

Wage DescriptionSalary Commensurate + Monthly Bonus

BonusMonthly

EducationBachelors Degree or Equivalent Combination of Education and Experience

Min. Years Experience3